Purchased the new BBQ Pit Crock Pot (BB300) from the rivalproducts.com website, and was very pleased. Selected normal ground shipping, and products arrived promptly. A truely great company!
I recommend: www.rivalproducts.com www.holmesproducts.com www.crockpot.com www.seal-a-meal.com www.bionaire.com
Monday, April 12th 2004 4:49 AM
Great price on crockpots, hot pots, other small home appliances during a sale. Good selection of items.
Description of sale items was limited to just the model number and name in some cases, had to find details on another site. Also, shipping was added into the price for individual items in the cart while shopping, and because the shipping cost changes with the order total, it appeared that item prices changed.
Shipped promptly - However, when received, 1 item was rusted, another was missing.
Due to the sale, wait on CS 800 number was unacceptable. No response to email sent to CS through website form.
After a three week wait, contacted CS by phone again, and they sent replacements for the missing and the damaged item. Was less then a 5 minute wait on the CS number this time, and CS rep was extremely helpful.
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