Despite stating that they had the Lightning Pack 4000n in stock in their forums, it was backordered for over 15 days. When I inquired about the status of my order (assuming it was in stock and had shipped,) I recieved a polite but unacceptable explaination that they were backordered:
We're sorry for the delay in shipping this popular recharger, but it is part of the business.
I think it is also part of the business to inform customers that you don't have the product despite saying you do. A subsequent response recieved no reply. I did recieve a coupon code for 15% off my next purchase along with an apology. The product works well. Just be sure you aren't in a pinch for an order, as I was.
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