Ratings
Overall Rating: 3 Stars (5.5 out of 10)

1 user has rated this store.


Overall Pre Order: 4 Stars  (7 out of 10)

  Pricing: 5 Stars  (8 out of 10)
Web Site Usability: 4 Stars  (7 out of 10)
Product Selection: 4 Stars  (6 out of 10)
Product Information: 4 Stars  (7 out of 10)


Overall Post Order: 3 Stars  (4 out of 10)

  Ease Of Order: 4 Stars  (7 out of 10)
Product Availability: 2 Stars  (2 out of 10)
Customer Support: 3 Stars  (5 out of 10)
Delivery: 2 Stars  (2 out of 10)


 Contact Information

Webpage: http://www.ripvan100.com/

Contact Information:

 
Email:

Web-Email Form
Voice Phone:

(877) 841-3820
Fax:

(309) 214-4960
Address:

RipVan100
2815 Firestone Dr.
Greensboro, NC 27406-4537


 Most Recent User Comments

[Add Your Own Comment ]

Jdog - Tuesday, July 6th 2004 3:38 PM
Despite stating that they had the Lightning Pack 4000n in stock in their forums, it was backordered for over 15 days. When I inquired about the status of my order (assuming it was in stock and had shipped,) I recieved a polite but unacceptable explaination that they were backordered:

We're sorry for the delay in shipping this popular recharger, but it is part of the business.

I think it is also part of the business to inform customers that you don't have the product despite saying you do. A subsequent response recieved no reply.
I did recieve a coupon code for 15% off my next purchase along with an apology. The product works well. Just be sure you aren't in a pinch for an order, as I was.

Administrator - Tuesday, July 6th 2004 3:31 PM
Discuss RipVan100 Here.


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