I ordered a $169 tapestry and a paperweight. I also ordered the $25 club membership to get a 10% discount (for a year). The tapestry arrived and was HALF the size the catalog stated. They admitted there was an error in the description of the size (and that it was actually half the size stated), but they woulnd't refund anything but the $169 if I sent it back. They wouldn't refund shipping either way, nor the discount club membership which I no longer wanted since I only got it to get the discount on the expensive tapestry (and any other minor purchases I would have made that year). Totally unhelpful. They made a typo but expect me to pay $17 shipping, plus $25 club membershp, plus return shipping since I don't want the item that wasn't anywhere near the size the catalog said it was.
Wednesday, September 1st 2004 10:07 AM
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