Have you seen our new store reviews?

 Ratings
Overall Rating: 3 Stars (5.1 out of 10)

86 users have rated this store.


Overall Pre Order: 3 Stars  (5.8 out of 10)

  Pricing: 4 Stars  (6.7 out of 10)
Web Site Usability: 3 Stars  (5.8 out of 10)
Product Selection: 3 Stars  (5.5 out of 10)
Product Information: 3 Stars  (5.4 out of 10)


Overall Post Order: 3 Stars  (4.5 out of 10)

  Ease Of Order: 3 Stars  (5.2 out of 10)
Product Availability: 3 Stars  (5 out of 10)
Customer Support: 2 Stars  (3.4 out of 10)
Delivery: 2 Stars  (3.9 out of 10)


 Contact Information

Webpage: http://www.walmart.com

Contact Information:

 
Email:

help@walmart.com
Voice Phone:

1-800-966-6546
Address:

Customer Service at Walmart.com
7000 Marina Blvd.
Brisbane, CA 94005


 Most Recent User Comments

[Add Your Own Comment ]

mjrkiss - Wednesday, October 24th 2012 11:46 AM
bought a vizio tv from them for christmas and tube went out. vizio will not replace and WalMart will not stand behind their product. so an expensive lessen on why i will not return to WalMart for even the simple things

dragilores - Thursday, April 1st 2010 10:27 PM
I bought check from Wal-Mart. Things went smoothly. Ordering went well. Communication was good, I got notification every step along the way. I got my product at the promised delivery date. So far so good.

Website can be easy/hard to use depending on how you use it. A few clicks and it's manageable.

dg12345 - Friday, June 26th 2009 11:18 AM
Horrible website. Their search function is atrocious. An item may appear if you search one area but not in another. The proverbial needle in a haystack.

Purchasing is impossible. I selected Paypal because I didn't want to give Wal-Mart my personal info. It didn't work and the message Paypal gives doesn't explain the problem. So I go back to Wal-Mart, set up an account and give them all my personal info, then go to checkout and try to select Paypal as an option again. Still doesn't work.

Not a fluke either. Returned the next day and the site had the same problems. Horrible site, exactly what you expect from Wal-Mart. Site was probably designed and put together by underage six year olds in China.

snowbj - Thursday, December 25th 2008 11:59 PM
don't place order thru .com! ordered on dec 22, used guarantee delivery before/on dec.24 but nothing received! checked today dec 25, just found they only "shipped" dec 24 thru UPS, how come guarantee delivery x'mas eve??! scam!!! this company is so f*cking worst! so fu*king worst service!!

gaskie - Friday, December 19th 2008 8:04 PM
What exactly is this 3% Cash Back? I am new to site and obviously challenged.....

oshiekosh - Sunday, November 23rd 2008 12:41 AM
Yay for WalMart!

dreamboat - Tuesday, November 18th 2008 3:55 PM
It doesn't get any better than WalMart. Thank you Sam

daBomb - Wednesday, April 2nd 2008 11:39 PM
I placed an order at WalMart.com for replacement contact lenses on 3/13/08; the US Postal Service and I were both informed on 3/18/08 that the order had been shipped; and my credit card was charged on 3/20/08, with delivery predicted between 3/21/08 and 3/24/08, via First Class Mail.

I emailed their Customer Service Department on 3/26/08 (2 full days after the last day predicted for delivery) that none of the order had yet arrived, and that the USPS tracking info only reflected that the shipping info had been received electronically.

It took them about 48 hours to respond with a generic auto-reply type email, which claimed that they would research the matter and respond again by email within 2 business days --

It's now 10 days past the end of the predicted delivery time, with no change in the USPS tracking info, and STILL no specific email reply --

Even after sending a second email message, their only response was a promise to call me within one business day -- with no contact, 48 hours later.

I can't imagine any internet retailer treating their customers this way, let alone the world's largest retailer!

I will try to follow up soon with more details.

jklyank - Saturday, March 8th 2008 6:34 PM
It is good to know that the website is generally less than the store on price. It seems like bad business when they will not match their website prices though. I purchased a TV from the store. when i go t home decided to look at their site, it was $30 cheaper. the only way to get this price is to order from the website, ship to store free, and return my current purchase. This seems to be a bit on the stupid side as ultimately it will cost Wal mart more money and waste my time. Fatwallet nets me an additional 2%. Their cusomer service will not reply to any questions on this. kind of a sad bunch of people!

ecommer - Saturday, February 2nd 2008 11:34 AM
Wal-Mart - 2.0% Cash Back
Cash Back value ends 01/31/08.

What exactly is ending on 01/31/08? Does this mean that the 2% Cash Back is no longer available from Wal-Mart after January 31st?

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