Ratings
Overall Rating: 4 Stars (6.4 out of 10)

13 users have rated this store.


Overall Pre Order: 4 Stars  (6.1 out of 10)

  Pricing: 4 Stars  (6.8 out of 10)
Web Site Usability: 3 Stars  (5.9 out of 10)
Product Selection: 4 Stars  (6.2 out of 10)
Product Information: 3 Stars  (5.5 out of 10)


Overall Post Order: 4 Stars  (6.7 out of 10)

  Ease Of Order: 4 Stars  (6.7 out of 10)
Product Availability: 3 Stars  (4.7 out of 10)
Customer Support: 4 Stars  (6.8 out of 10)
Delivery: 4 Stars  (7.6 out of 10)


 Contact Information

Webpage: http://www.ross-simons.com

Contact Information:

 
Email:

customerservice@ross-simons.com
Voice Phone:

800-835-1343
Fax:

800-896-9191
Address:

9 Ross-Simons Drive
Cranston RI 02920


 Most Recent User Comments

[Add Your Own Comment ]

bu2ifulone - Friday, January 6th 2006 8:53 AM
Love, Love, Love this company.

garmaaa - Monday, June 28th 2004 11:05 AM
I like Ross-Simons. I recently had to return something because I thought it looked different than the web page described. They sent UPS out to pick it up at know charge with no problems. They are alway friendly and supportive. I would definatily recommend them.

jeapstx - Thursday, August 15th 2002 10:37 AM
I like Ross-Simons and order from there on a regular basis. Not all transactions go through as well as I'd like. Many times items are out of stock and several times I got the wrong item. I'm still waiting for one order to be cleared up. What I received was not remotely close to what was pictured. It's been returned twice with assurances from Customer Service that the correct item will be shipped, but I'm still waiting. My guess is I'll end up with a credit.

diazfam - Monday, April 22nd 2002 12:14 PM
They have some great clearance but often they cancell your order after it's been placed. I ordered some quilts awhile back and ended up with a box that was missing one quilt and the other was the wrong size - customer service was nice and helpful but by the time I got things straightened out, my quilts were out of stock so I never got them.

smiles196 - Monday, April 8th 2002 10:04 AM
feel like a classy lassie wearing ross-simon jewelry......lots of great bargains......love the clearance.....


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