Overall Rating: 4 Stars (8 out of 10)

1 user has rated this store.

Overall Pre Order: 4 Stars  (7.6 out of 10)

  Pricing: 5 Stars  (9 out of 10)
Web Site Usability: 5 Stars  (8 out of 10)
Product Selection: 4 Stars  (6.5 out of 10)
Product Information: 4 Stars  (7 out of 10)

Overall Post Order: 5 Stars  (8.3 out of 10)

  Ease Of Order: 5 Stars  (10 out of 10)
Product Availability: 5 Stars  (8 out of 10)
Customer Support: No Rating 
Delivery: 4 Stars  (7 out of 10)

 Contact Information

Webpage: http://www.gojane.com

Contact Information:


Voice Phone:

(800) 846-5263
(909) 278-8900

(909) 817-9452

2025 Tandem Way
Norco, CA 92860

 Most Recent User Comments

[Add Your Own Comment ]

halcyonfawkes - Saturday, November 13th 2004 1:18 AM
I have ordered twice in the past two years from this website. A fairly straightforward clothing e-shop. Once you get to the frontpage, you know the fashion that is offered is geared towards young adult females and teenagers. If you want to order from this website, it is best advised that you sign up for their email lists in order to find out the best deals, and free shipping codes (frequency about once a month). Also this year they have a Deal of the Week which is an item that is reduced to $3.99 until either inventory runs out and/ or the week is up and then a new deal is introduced. The do offer great deals, and most of their inventory is a lot cheaper then you can get from Urban Outfitters or American Eagle Outfitters. From my own experience, I have never encountered any problems during the ordering or shipping process. My most recent order took place on 11/08/04. One of the items was the deal of the week which normally retailed for $15.99. Two of the items I ordered from them weren't totally represented as they appeared on the website. One was a pair of earrings that seem to go from a light (at the top) to a dark color (could have been the lighting) but the pair I received was monochrome. The other was a wallet, that in the picture was supposed to have a logo in the back but didn't on the final product. But other then those discreprencies, I was satisfied with the products I received. The order process is fairly straigtforward, you don't need to register with the website (actually now they don't even require it), just drop the items you want in the shopping cart, and either review and check out or go back to shopping. When you do check out, you input your info and will have an opportunity to double check your info before you finalize your order. There is also code fields to input free shipping and other discounts/ gift card codes you may want to apply to the order. Right after your order is done, a confirmation appears on the screen as well as one sent to your email if you provided one during the ordering process, which I strongly advise. They will then send a tracking number in order for you to watch the progress of your order, when it has been shipped. My order was shipped the following day after placing it and received it the afternoon after that. So in the span from ordering to getting purchases was Three Days. I may have gotten it faster since the warehouse is in Southern California, and I live in that part of the state. I would strongly recommend this site to people who are interested in what the site has to offer.

Administrator - Saturday, November 13th 2004 12:44 AM
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