Ratings
Overall Rating: 3 Stars (4.8 out of 10)

13 users have rated this store.


Overall Pre Order: 3 Stars  (4.4 out of 10)

  Pricing: 4 Stars  (6.5 out of 10)
Web Site Usability: 3 Stars  (4 out of 10)
Product Selection: 3 Stars  (5.3 out of 10)
Product Information: 2 Stars  (3.7 out of 10)


Overall Post Order: 3 Stars  (5.2 out of 10)

  Ease Of Order: 3 Stars  (5.6 out of 10)
Product Availability: 3 Stars  (4.4 out of 10)
Customer Support: 3 Stars  (5.2 out of 10)
Delivery: 3 Stars  (5.6 out of 10)


 Contact Information

Webpage: http://www.shop.com

Contact Information:

 
Email:

customerservice@shop.com
Voice Phone:

831-649-2489
Address:

1 Lower Ragsdale Drive
Building 1, Suite 210
Monterey, CA 93940


 Most Recent User Comments

[Add Your Own Comment ]

jazzlaw - Monday, August 20th 2007 9:56 AM
The constantly changing exclusions for coupons and Cash Back are annoying, but I got my purchases in time and eventually got my Cash Back and rebates, so overall value was good.

RebelzYell - Thursday, April 5th 2007 7:23 PM
E-MU 0404 USB ---> Shop.com/Beach Audio

This was my first purchase through Shop.com and it was flawless.

- Easy order process and well designed shopping cart layout.
- Item was received within 2 days of placing order.
- Shop.com/Beach Audio customer service was prompt
and friendly.
- Item price was the lowest around plus there were the added bonuses of 5% FatCash and a $10 off $100 promo code.

Don't blame Shop.com if you use their front end to buy something from sketchy stores with names like "Uncle Habib's House of Stereo and BBQ'd Goat Testicles". Verify the reputation of the retailer and then go through Shop.com to take advantage of FatCash and any promo code discounts they may be offering.

rps1 - Saturday, December 3rd 2005 2:25 PM
Great customer service, but they just can't seem to get the articles from whomever they are representing through to purchaser. I have had two orders to them (last one was the drinks flasks deal published here about a month ago) and nothing has ever shown up. I usually give it about 4-5 weeks before turning AMEX loose on them to recover the money.

Administrator - Saturday, March 26th 2005 5:58 AM
Discuss SHOP.COM Here.


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