This was my first purchase through Shop.com and it was flawless.
- Easy order process and well designed shopping cart layout. - Item was received within 2 days of placing order. - Shop.com/Beach Audio customer service was prompt and friendly. - Item price was the lowest around plus there were the added bonuses of 5% FatCash and a $10 off $100 promo code.
Don't blame Shop.com if you use their front end to buy something from sketchy stores with names like "Uncle Habib's House of Stereo and BBQ'd Goat Testicles". Verify the reputation of the retailer and then go through Shop.com to take advantage of FatCash and any promo code discounts they may be offering.
Saturday, December 3rd 2005 2:25 PM
Great customer service, but they just can't seem to get the articles from whomever they are representing through to purchaser. I have had two orders to them (last one was the drinks flasks deal published here about a month ago) and nothing has ever shown up. I usually give it about 4-5 weeks before turning AMEX loose on them to recover the money.
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