Ratings
Overall Rating: 4 Stars (6.3 out of 10)

13 users have rated this store.


Overall Pre Order: 4 Stars  (6.9 out of 10)

  Pricing: 5 Stars  (8.2 out of 10)
Web Site Usability: 4 Stars  (7 out of 10)
Product Selection: 4 Stars  (6.5 out of 10)
Product Information: 4 Stars  (6 out of 10)


Overall Post Order: 3 Stars  (5.8 out of 10)

  Ease Of Order: 4 Stars  (6 out of 10)
Product Availability: 3 Stars  (5.4 out of 10)
Customer Support: 3 Stars  (4.7 out of 10)
Delivery: 4 Stars  (6.9 out of 10)


 Contact Information

Webpage: www.sunrocket.com

Contact Information:

 
Email:

memberservices@sunrocket.com
Voice Phone:

(800) 786-0132
7am to Midnight ET, 7 days a week


 Most Recent User Comments

[Add Your Own Comment ]

BeyondTheTech - Tuesday, July 17th 2007 9:02 AM
http://www.engadget.com/2007/07/17/sunrocket-silently-calls-it-quits-abandons-voip-biz/

SunRocket is no longer accepting calls at their number, looks like they may be shutting down.

jack123 - Thursday, February 8th 2007 11:04 AM
Their billing department sucks... no clarity and they charge as they wish but after calling them 3-4 times u generally get it resolved.... either a clarification or a refund.. over all service is good.

DillyDealy - Saturday, January 6th 2007 9:34 AM
I transferred from Vonage to Sunrocket a month ago. My number transfer was completed successfully from Vonage to Sunrocket too. Now, everyone in the world (except Vonage users) can call me on the ported number without any problems. However, when Vonage users try to call me, they get a "This phone is not in service" message.

orangearrows - Sunday, June 25th 2006 11:09 AM
Ordered one connection . Was charged 2 times . Have been calling them up , emailing them to refund the money back , still I have not seen any credit on my account . THey charged me 200 bucks extra on my credit card , caused my card to go over the credit limit , for which my CC charged me over the limit fees . Asked them to refund it , no response . Without any rhyme or reason , they charged me two times . THeir billing department is totally useless . PLease make sure this does not happen to you

MRIGANK BOSE
order number 7036362943

Administrator - Sunday, February 19th 2006 4:35 PM
Discuss [L=SunRocket]http://www.sunrocket.com/[/L] Here.


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