Updating my comment: I did in fact eventually receive the item. Interestingly, the shipping packaging suggested that it had been shipped in a very rush-speed fashion, the day that I sent in the first inquiry. I have trouble imagining that they needed to wait 2.5 weeks before shipping the item. I won't be filing a Paypal complaint, but I will continue to disrecommend that any FW'er shop from this business. Perhaps they've gotten a bit ahead of themselves business-wise and can't provide the level of service which made the other raters happy (or any communication whatsoever, apparently) any more; whatever the reason for the trouble, though, this purchase was barely acceptable.
Sunday, December 17th 2006 3:38 PM
I am very concerned about the legitimacy of this shop. I ordered an item from their "Gem of the Day" sales and got a Paypal confirmation, but nothing from the site itself. It's now three weeks since the order, I've tried to email them twice, and received no response. The fact that no one appears to be maintaining their forums (which are packed solid with drug-spam from bots), along with their contact information as listed on FW (just a first name 'Troy'?) really makes me worry about whether this business is real. I'll likely be filing a Paypal complaint against them in the next few days; I would strongly recommend that FW'ers avoid them until I can return here and follow up on this situation.
Sunday, December 17th 2006 12:59 AM
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