Ratings
Overall Rating: 3 Stars (4.4 out of 10)

13 users have rated this store.

Overall Pre Order: 3 Stars  (4.7 out of 10)

  Pricing: 2 Stars  (3.6 out of 10)
Web Site Usability: 3 Stars  (5.1 out of 10)
Product Selection: 3 Stars  (5.8 out of 10)
Product Information: 3 Stars  (4.7 out of 10)

Overall Post Order: 3 Stars  (4.1 out of 10)

  Ease Of Order: 3 Stars  (4.4 out of 10)
Product Availability: 3 Stars  (4.3 out of 10)
Customer Support: 3 Stars  (4 out of 10)
Delivery: 2 Stars  (3.5 out of 10)


 Contact Information

Webpage: http://www.stubhub.com

Contact Information:

 
Email:

 customerservice@stubhub.com
Voice Phone:

 (415) 222-8400
Fax:

 (415) 222-8550
Address:

 55 2nd Street
Suite 300
San Francisco, CA 94105


 Most Recent User Comments

[Add Your Own Comment ]
jab1900 - Monday, November 23rd 2009 7:06 AM
Do not buy from stubhub. Sellers have no ratings. Customer service is bad. You may or may not get tickets and then its a fight to get your money back. Possiable Fraud. People can sell tickets that they do not even have

fwmjr - Friday, August 21st 2009 11:28 AM
DO NOT BUY.... REPEAT DO NOT BUY... they never intend to give the Cash Back and their prices are way high then normal if you include their service charges a exhorbitant 10 to 25$ per ticket. They refused my Cash Back stating they gave commision to some other site other than fatwallet.com... I had not clicked any other site... KEEP AWAY FROM THEM... DO NOT BUY FROM THEM...

libbyh - Sunday, October 15th 2006 10:45 PM
Not only did they never intend to give CashBack, but their prices are insane. 15% commission for sellers and 10% for buyers? Try eBay or your favorite personal scalper instead; tickets there are almost always cheaper to buy and sell.

hamel1 - Tuesday, September 26th 2006 3:57 AM
I had a similar experience to atthemargin. Bought tickets through them -I have tracking and note plus the order details but no CashBack. They have closed the investigation and will not look into it further without a satisfactory explanation. The tickets I bought would have been cheaper on eBay. DO NOT BUY FROM stubhub - you will not get CashBack.

atthemargin - Monday, September 25th 2006 4:00 PM
Simply unacceptable type of seller. Do not buy from this store! You will simply regret that you did some business with this ticket seller. A Cash Back was promised before, but now they are saying that they do not have any record of it (even though I have a note and tracking number). No wonder stubhub was dropped or not issuing any Cash Back. Simply I do not think they had any intention of awarding one.

richbiz84 - Saturday, June 24th 2006 5:04 PM
i wanted to buy some normal cleveland indians tickets and on this stubhub site they over priced the tickets by $30 dollars the only way i knew that is because i went on the official cleveland indians site to see how much it would cost to buy straight through them and it was $30 bucks cheaper

Administrator - Thursday, February 9th 2006 6:55 PM
Discuss StubHub Here.


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