I agree with the previous reviewer. IDT has the WORST customer service ever! We would lose dial tone whenever it rains, but their representatives are neither knowledgeable nor helpful, frequently providing inaccurate information. Each complaint required hours on hold. Even their supervisors are condescending and do not value their clients. I also will never do business with them again.
Thursday, August 12th 2004 11:25 PM
horrible customer service. they continued to bill me after I cancelled their overpriced service. i had to dispute charges with my credit card company. what a pain. i will never do business with them again.
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