Ordered a rug and pad. Was told that rug was on long back order and so I called and cancelled order. The merchant shipped the pay anyway weeks later and then refused to pay the shipping costs for its return. It was obvious to me that shipping the pad even though an order is cancelled is a game this merchant plays as they seemed well versed in trying to deflect blame for this problem, claiming incredibly that they thought I still wanted the pad even though I called and cancelled the Order immediately after I was informed of the back order.
Wednesday, February 14th 2007 4:43 PM
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