Ordered a Vino View 20 bottle wine refrigerator for Christmas and it came early and was perfectly packaged. I called customer service with a product question and they were very helpful and offered some great tips on placement. My dad loves the fridge and it seems very high quality. I would definitely order from them again.
Thursday, January 3rd 2008 3:06 PM
I placed an order that was to be a Christmas gift and received the item on Dec 30th. Four emails were sent with no response. I have tried calling their customer service line several times on different days and at different times and the recorded response is consistently: "it's an extremely busy day for us; your wait time is approximately 10 minutes". Ten minutes stretches into "another 10 minutes" and so I have never actually spoken with anyone from Customer Service.
Thursday, January 3rd 2008 3:01 PM
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