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 Ratings
Overall Rating: 4 Stars (7 out of 10)

43 users have rated this store.


Overall Pre Order: 4 Stars  (7 out of 10)

  Pricing: 4 Stars  (7.4 out of 10)
Web Site Usability: 4 Stars  (7.1 out of 10)
Product Selection: 4 Stars  (7.2 out of 10)
Product Information: 4 Stars  (6.4 out of 10)


Overall Post Order: 4 Stars  (6.9 out of 10)

  Ease Of Order: 4 Stars  (7.2 out of 10)
Product Availability: 4 Stars  (7.2 out of 10)
Customer Support: 3 Stars  (5.9 out of 10)
Delivery: 4 Stars  (6.6 out of 10)


 Contact Information

Webpage: http://www.fragrancenet.com/

Contact Information:

 
Email:

info@fragrancenet.com
Voice Phone:

800-987-3738
Address:

909 Motor Parkway
Hauppauge, New York, 11788


 Most Recent User Comments

[Add Your Own Comment ]

nateobot - Thursday, December 4th 2008 7:06 PM
I have ordered from here twice and I did receive both orders in a reasonable amount of time. Shipping time was pretty good and prices were competitive with other discount places.

My complaint with them is that they do not reply to customer service emails. Horrible. I had a question on the shipping of my order so I sent an inquiry to orders@FragranceNet.com and never got a response.

cagan - Monday, February 11th 2008 5:30 AM
I'm not impressed with this company. I paid with PayPal immediately after ordering. Got an email 3 days later saying I hadn't paid and the order is on hold. Couldn't call them as they aren't open weekends, so I don't hold out much hope of it arriving in time for Valentines Day. I will not use them again.

liscao - Wednesday, December 19th 2007 10:04 AM
I like this company a lot. I ordered over $100 the first time. Was shipped about a week later, received 5 days after it was shipped (free shipping). Item is very good. So I ordered again, they upgraded shipping to 2nd day feight for free. I guess they were trying to get it to me before Christmas. I used $10 off coupon and got the 12% rebate for fatwallet (2 days after shipping). I love these people. They are so thoughtful. I would buy all my beauty supplies from them!

Beamen - Wednesday, December 12th 2007 1:09 PM
I had a very good experience at FragranceNet. Used a $10 off on orders over $75, got free shipping and items were delivered 3 days after i placed my order. 12% CashBack too! No problems whatsoever.

omosefe - Saturday, December 16th 2006 7:30 PM
My shopping experience at FragranceNet was excellent. My shipment came on time (less than a week). The price and coupon code were the best around. The email updates on my shipment were adequate. I must say, I have no cause for complaints.

omosefe - Saturday, December 9th 2006 1:31 AM
I read these reviews after I placed my order. I probably would've stuck to the website I usually use, but the coupon code I got seemed to good to pass up. coupon code FSNV4 - $10 off orders over $35
I am keeping my fingers crossed...

nscol - Thursday, November 30th 2006 9:30 PM
Awesome to deal with! Order from them all the time and always have a good experience.

Hanaleimom - Saturday, September 30th 2006 8:49 PM
I have ordered from them a few times. Each time it took forever to receive items. One time it took a month. They also advertised that a certain 2.5 oz eau de parfume was available. They charged my credit card and shipped me 2.5 oz eau de toilette. I called to complain and they said they compensated by giving me a larger eau de toilette bottle, but that's not true. I returned the item. A week later, they still have the eau de parfume on their website as available. I will not order from this store again.

sencam - Friday, September 29th 2006 6:08 PM
It's been 5 days since I first ordered and my order status is STILL in warehouse. My credit card has been immediately charged on the day that I ordered it while it isn't delivered yet. Many online websites would charge when the order is shipped. This will be my FIRST and LAST purchase from this vendor.


pigtail - Friday, August 25th 2006 1:19 PM
I have no complaints about their prices and services. Prices are very competitive, and delivery was fast. I only wish they have more products selection and info about each item.

There are 3 pages of user comments :  [ 1 23 | Next ]

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