ROCK AUTO CHEATS THEIR CUSTOMERS! DO NOT ORDER ANYTHING FROM THIS COMPANY! THEY CHEAT YOU AND HAVE TERRIBLE CUSTOMER SERVICE!! YOU ORDER A BRAND NAME PART AND THEY SEND YOU A COMPLETELY DIFFERENT PART. I ORDERED A BECK ARNLEY PART FROM THEM FOR $39.79 AND RECEIVED A RENNBAY PART FROM THEM THAT SELLS FOR $23.78 ON RENNBAY.COM. THE PART THAT I RECEIVED IS NOT EVEN LISTED ON THEIR WEBSITE! WHEN I CALLED THEM, THEY TOLD ME THAT THEY WOULD NOT ACCEPT A RETURN OF THE PART AND WOULD NOT SEND ME THE CORRECT ONE. I TALKED TO 4 DIFFERENT PEOPLE AND THEY WERE RUDE AND GAVE ME NOTHING BUT GRIEF! AVOID THIS COMPANY LIKE THE PLAGUE!!
Wednesday, December 27th 2006 12:30 PM
I have often saved at least 10% plus sales tax compared to the next lowest-cost source for the exact same part. RockAuto ships from multiple distributors so sometimes the shipping cost will outweigh savings--be sure to check prices locally. Very easy to use catalog, huge range of vehicle make, model, and year coverage. Offers parts from the original equipment manufacturer (OEM) and high quality aftermarket sources. RockAuto regularly gives 5% discount codes to customers... check FatWallet here for them: http://www.fatwallet.com/t/18/370308
Wednesday, December 27th 2006 12:14 PM
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