Ratings
Overall Rating: 4 Stars (6.9 out of 10)

12 users have rated this store.


Overall Pre Order: 4 Stars  (7 out of 10)

  Pricing: 4 Stars  (7 out of 10)
Web Site Usability: 4 Stars  (6.6 out of 10)
Product Selection: 4 Stars  (7.4 out of 10)
Product Information: 4 Stars  (7.1 out of 10)


Overall Post Order: 4 Stars  (6.8 out of 10)

  Ease Of Order: 4 Stars  (6.4 out of 10)
Product Availability: 4 Stars  (6.7 out of 10)
Customer Support: 4 Stars  (7 out of 10)
Delivery: 4 Stars  (7.3 out of 10)


 Contact Information

Webpage: http://www.adorama.com/

Contact Information:

 
Email:

Web-Email Form
Voice Phone:

800-815-0702
Fax:

212-645-4533
Address:

42 West 18th Street
New York, NY 10011


 Most Recent User Comments

[Add Your Own Comment ]

raesch - Monday, December 2nd 2013 2:58 PM
Looks like the modus operandi has not changed in all these years. I orderered a sound system which was priced very low, and I got a couple of confirmation emails, and then one which stated that the item was on back-order and would be shipped once stock was in, and then finally a 'price error'!!!

"Despite our best efforts, with the thousands of items available on our web site, unfortunately this error occured. In accordance with our
Terms and Conditions of Web Site Use and our Pricing and Availability Policy, we will be cancelling all affected orders.".

Not a trustworthy seller.

Bibba - Wednesday, April 8th 2009 8:36 PM
If they looked solely at the numbers, Adorama would have cancelled my recent order for Sony rechargable batteries that turned out to be a pricing mistake on the part of the company. However, Adorama went way above and beyond and said "we made a deal with you and we are sticking to it even though we'll lose money. To me, that speaks of integrity and honesty. I wouldn't have thought less of them if they cancelled the order, but I definitely think higher of them that they didn't. I'll be checking their website in the future and making my purchase through them if I can.

ggrr8t - Wednesday, April 8th 2009 6:23 PM
Adoram EARNED my respect, and future business. They had an item for sale, aa and aaa enloop type Sony batteries. They were listed @$5. I bought 2 of each. Soon after I got a notice that the item was a price error, that it was sold out, and that the price reflected a below their cost price. BUT they agreed to honor any reasonable purchase request. A week later I got my email that my batteries shipped. The Moral...don't be a pig with price errors and MAYBE the business will treat you right. AND A store that admits it was in error and STILL fulfills and order deserves patronage by FW'ers

alesmith56 - Sunday, February 3rd 2008 4:44 PM
I have spent many $1,000's here over many orders. Never a problem.

jstublar - Monday, June 11th 2007 7:57 PM
Simply the best place to purchase cameras and photographic equipment. Great prices and service...I've bought two used lenses that I didn't like, and they took them back with no questions asked. As always, I received great service on my new purchases, and unlike many other NY camera stores, their service was friendly with no high-pressure sales tactics.

My strongest recommendation.

krist01 - Thursday, January 18th 2007 11:52 AM
Attention!
Bad experience with this website. I bought 2 CF cards in Jan. 2007 and only received 1 in the package. I contacted them and asked them to check their warehouse, and got the following response:
"Based on the UPS weight there were definetly two cards shipped out."

My God! You know that UPS's smallest scale is 1lb. I think only if I buy 10 cards can achieve 2lb.
Damn it! Never do business with it again!

Administrator - Thursday, January 18th 2007 11:48 AM
Discuss Adorama Here.


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