Have you seen our new store reviews?

 Ratings
Overall Rating: 4 Stars (6.3 out of 10)

21 users have rated this store.


Overall Pre Order: 4 Stars  (6.4 out of 10)

  Pricing: 4 Stars  (6 out of 10)
Web Site Usability: 4 Stars  (6.4 out of 10)
Product Selection: 4 Stars  (6.6 out of 10)
Product Information: 4 Stars  (6.4 out of 10)


Overall Post Order: 4 Stars  (6.2 out of 10)

  Ease Of Order: 4 Stars  (7.2 out of 10)
Product Availability: 4 Stars  (6 out of 10)
Customer Support: 3 Stars  (5.5 out of 10)
Delivery: 3 Stars  (5.8 out of 10)


 Contact Information

Webpage: http://www.gamestop.com/

Contact Information:

 
Email:

orders@gamestop.com
Voice Phone:

817-424-2200
Monday - Friday 8:00am - 8:00pm
CST
Address:

Grapevine, TX


 Most Recent User Comments

[Add Your Own Comment ]

coocoo66 - Saturday, March 1st 2008 3:58 PM
GameStop is for gamers, especially those who are budget conscious. They have continually got the best prices and frequent price drops on new games, with free shipping (coupon code: SAVER). For used games the prices are similar to half.com and Amazon.com, but the items are often in poor condition. It's leagues better than other retail stores, however. GameStop has every game available on the recent systems(Wii, PS2, DS, X360, PS3, GC, GBA, etc.), but unfortunately has not got any older games.

winque - Wednesday, February 13th 2008 5:57 AM
GameStop is an average store. They seem to hike prices for a few games which I find dishonest and their used game prices are ridiculously overpriced. They haven't been able to guarantee my preorder bonuses for some games lately which I find highly deceptive since that's the reason I preorder games from them.

hchen42 - Wednesday, December 5th 2007 3:15 PM
Purchased Guitar Hero 3. Accidentally scratched the disk and it would no longer play. Brought it to a retail store, exchanged without much hassle. All this during holiday shopping season in a crowded store.

trws75 - Wednesday, February 9th 2005 9:20 AM
I'll checkout GameStop first the next time I'm shopping for games. Had the lowest price on a game I was looking for and even applied a $5.00 price drop that occurred a day after I had ordered the game.

MisterFrosty - Tuesday, June 15th 2004 4:31 PM
I'm really quite surprised at the low rating for customer support. I have found GameStop's customer support to be the best I've ever had, at any company -- no hold, no hide-the-ball, with very friendly, well-informed, smart representatives.


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