Ratings
Overall Rating: 4 Stars (7.3 out of 10)

2 users have rated this store.


Overall Pre Order: 4 Stars  (7.3 out of 10)

  Pricing: 3 Stars  (5.5 out of 10)
Web Site Usability: 4 Stars  (7.5 out of 10)
Product Selection: 4 Stars  (7.5 out of 10)
Product Information: 5 Stars  (8.5 out of 10)


Overall Post Order: No Rating 

  Ease Of Order: No Rating 
Product Availability: No Rating 
Customer Support: No Rating 
Delivery: No Rating 


 Contact Information

Webpage: http://www.shopthebunny.com/

Contact Information:

 
Email:

Web-Email Form
Voice Phone:

(888) 349-0499

M-F 7 a.m to 11 p.m CT
Saturday-Sunday 9 a.m. to 5 p.m. CT
Fax:

(630) 775-3355
Address:

Bunny Shop Customer Service
P.O. Box 809
Itasca, IL
60143-0809


 Most Recent User Comments

[Add Your Own Comment ]

wenshufan - Tuesday, May 12th 2009 9:38 AM
There customer service is very horrible! They don't apologize even it is their mistake!!!!! I received a wrong item and mailed it back for exchange. In their policy, they promise to credit customer the shipping fee if they mail the customer wrong item. Then I received an email which told me that they did a return instead. I emailed back and asked them to do an exchange and credit me the shipping fee right away, and they did not response for 5 days! Then I called their customer service, a lady called Melisa picked it up and had horrible attitude! She sounds like she did not care about my order in the way of response to my complain! She said they did not do exchange because that pant is out of stock. (so why didn't they reply my email and tell me?) I was a loyal customer of BunnyShop, but from now on I will never order anything from them! It does not worth the time for dealing with their horrible service!

Administrator - Tuesday, May 12th 2009 9:30 AM
Discuss BunnyShop Here.


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