Ratings
Overall Rating: 4 Stars (6.1 out of 10)

11 users have rated this store.


Overall Pre Order: 3 Stars  (6 out of 10)

  Pricing: 3 Stars  (5.7 out of 10)
Web Site Usability: 4 Stars  (6.3 out of 10)
Product Selection: 4 Stars  (6 out of 10)
Product Information: 3 Stars  (5.8 out of 10)


Overall Post Order: 4 Stars  (6.2 out of 10)

  Ease Of Order: 4 Stars  (6.6 out of 10)
Product Availability: 4 Stars  (6.6 out of 10)
Customer Support: 3 Stars  (4.8 out of 10)
Delivery: 4 Stars  (6 out of 10)


 Contact Information

Webpage: http://www.gateway.com/

Contact Information:

 
Voice Phone:

800-369-1409
Address:

7565 Irvine Center Drive

Irvine, CA 92618


 Most Recent User Comments

[Add Your Own Comment ]

OkiMar2 - Friday, February 11th 2005 1:23 PM
Do not buy a TV from Gateway. They have buy far the worst support for them, rediculous warranties and will give you the run around until you start making threat. Worst purchase experience of a $3500 item I have ever had.

76hhma - Sunday, January 23rd 2005 8:34 PM
Good product, fatastic service!

ny2ks - Saturday, September 27th 2003 3:31 PM
I was impressed with their customer service. I bought my Gateway two years ago and this past summer there was a major problem with the system. After talking me through some system checks on the phone the technician said I needed to send the tower back. I thought my warranty period had run out but the technician checked and told me that I had plenty of time left on it. I was shocked with the fast turn-around on the repair. They replaced the mother board and dvd component and had it back to me within one week. After the nightmarish experience I had with Packard Bell (I still shudder and spit when I hear that name) this was such a pleasant surprise. We are looking to replace our old IBM computer this year and Gateway will be the first place I check out!

carloscai - Monday, January 27th 2003 2:27 AM
I bought a logitech cordless mouse from them in Dec 2002. They were offering the lowest price on this item. I chosed the free shipping option. The item reached me within a week, well packed, brand new. The invoice reached me in mail about 3 days later.

Comparing to this delivery speed, my Amazon order, using 2nd day shipping, took 2 weeks to reach me.

I believe I will buy something more from this company again.

DrDan - Tuesday, December 3rd 2002 7:35 PM
I'm a happy camper here. After a total screw-up at Dell, it's nice to deal with a company that tries hard, want to have satified customers and delivers. Great machine, on time and priced right.

madcrapper - Saturday, October 26th 2002 9:40 AM
GREAT PLACE TO GO-COLS,OH

garykd - Monday, September 2nd 2002 2:22 PM
Great place to buy. Ordered on a Tuesday. Order received on a Friday. Everything arrived in the same shipment and all worked as promised. I will buy here again.


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