Do not buy a TV from Gateway. They have buy far the worst support for them, rediculous warranties and will give you the run around until you start making threat. Worst purchase experience of a $3500 item I have ever had.
Sunday, January 23rd 2005 8:34 PM
Good product, fatastic service!
Saturday, September 27th 2003 3:31 PM
I was impressed with their customer service. I bought my Gateway two years ago and this past summer there was a major problem with the system. After talking me through some system checks on the phone the technician said I needed to send the tower back. I thought my warranty period had run out but the technician checked and told me that I had plenty of time left on it. I was shocked with the fast turn-around on the repair. They replaced the mother board and dvd component and had it back to me within one week. After the nightmarish experience I had with Packard Bell (I still shudder and spit when I hear that name) this was such a pleasant surprise. We are looking to replace our old IBM computer this year and Gateway will be the first place I check out!
Monday, January 27th 2003 2:27 AM
I bought a logitech cordless mouse from them in Dec 2002. They were offering the lowest price on this item. I chosed the free shipping option. The item reached me within a week, well packed, brand new. The invoice reached me in mail about 3 days later.
Comparing to this delivery speed, my Amazon order, using 2nd day shipping, took 2 weeks to reach me.
I believe I will buy something more from this company again.
Tuesday, December 3rd 2002 7:35 PM
I'm a happy camper here. After a total screw-up at Dell, it's nice to deal with a company that tries hard, want to have satified customers and delivers. Great machine, on time and priced right.
Saturday, October 26th 2002 9:40 AM
GREAT PLACE TO GO-COLS,OH
Monday, September 2nd 2002 2:22 PM
Great place to buy. Ordered on a Tuesday. Order received on a Friday. Everything arrived in the same shipment and all worked as promised. I will buy here again.
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