Ratings
Overall Rating: 3 Stars (4.1 out of 10)

11 users have rated this store.


Overall Pre Order: 3 Stars  (4.6 out of 10)

  Pricing: 2 Stars  (3.1 out of 10)
Web Site Usability: 3 Stars  (4.5 out of 10)
Product Selection: 3 Stars  (5.8 out of 10)
Product Information: 3 Stars  (5 out of 10)


Overall Post Order: 2 Stars  (3.6 out of 10)

  Ease Of Order: 2 Stars  (2.6 out of 10)
Product Availability: 3 Stars  (5 out of 10)
Customer Support: 1 Star  (1 out of 10)
Delivery: 2 Stars  (3.3 out of 10)


 Contact Information

Webpage: http://www.improvementscatalog.com

Contact Information:

 
Email:

custserv@improvementscatalog.com
Voice Phone:

800-542-4467
Monday - Friday 10:00 AM to 6:00 PM
EST
Address:

1 HSN Drive
St. Petersburg, FL 33729


 Most Recent User Comments

[Add Your Own Comment ]

jocelynrenee - Thursday, August 26th 2004 12:00 AM
I wouldn't use this website again. There was a 50 cent "handling cost" charge in addition to the shipping charges. The order wasn't even sent out until 10 days after I placed it. When contacting customer service for help, I was ignored. Upon the second e-mail for help, I received an answer in two days which simply stated that my order had been shipped that same day. I received no apology or explanation for why it took so long to get my order out. Very poor customer service.

The products did arrive in good condition, but they were overpriced & the customer service was non-existent. I would not use them again.


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