I had the same issue with not getting free shipping. 2 e-mails have gone unanswered in a week, and I haven't been able through on the phone number (just sitting on hold).
Tuesday, October 20th 2009 10:49 PM
Promo codes here don't apply sometimes. It says "free shipping" when you put the code in and in a shopping bag but I got charged in the end. If you contact with the customer center, they just ask you to call them.
Earn Cash Back while you shop - just 3 simple steps.
1. Sign Up so we know who to pay! (It's FREE.)
2. Shop through FatWallet for deals from your favorite stores. Your online purchases earn Cash Back that builds in your FatWallet account.
3. Get Paid by requesting a payment via check or PayPal.
FatWallet coupons help you save more when shopping online. Use our Coupons Search to browse coupons and offers from thousands of stores, gathered into one convenient location.
As part of our FatWallet Community, you can share deals with almost a million shoppers in our forums. Forum content is generated by consumers for consumers. Share deals, money-saving tips, and more. It's FREE, fun, and addicting.
Our customer experience team is here around the clock - real people ready to assist.