Ratings
Overall Rating: 4 Stars (7.9 out of 10)

14 users have rated this store.


Overall Pre Order: 4 Stars  (7 out of 10)

  Pricing: 2 Stars  (3.9 out of 10)
Web Site Usability: 4 Stars  (7.8 out of 10)
Product Selection: 4 Stars  (7.8 out of 10)
Product Information: 5 Stars  (8.5 out of 10)


Overall Post Order: 5 Stars  (8.8 out of 10)

  Ease Of Order: 5 Stars  (9.6 out of 10)
Product Availability: 5 Stars  (8.2 out of 10)
Customer Support: 5 Stars  (9.3 out of 10)
Delivery: 5 Stars  (8.4 out of 10)


 Contact Information

Webpage: http://www.jcrew.com/

Contact Information:

 
Email:

service@jcrew.com
Voice Phone:

800-932-0043
M-F: 8am-Midnight
Saturday: 8am-9pm
Sunday: 10am-5pm
EST
Address:

One Ivy Crescent
Lynchburg, VA 24513-1001


 Most Recent User Comments

[Add Your Own Comment ]

Azurik - Wednesday, April 20th 2005 6:13 PM
It has quickly become my favorite store. I use to shop exclusively at Banana Republic with some Gap/Express thrown in between.

Great cloths, a better fit than BR for those who are in shape, reasonable prices for the quality, etc.

hchieh - Tuesday, April 20th 2004 9:48 AM
Nice clothes with good quality. The only problems are (1) inconsistent "sizes": For example, sometimes "size M" is too big for me while other times it is too small. (2) I still feel that they are too expensive. (3) Since they change the manager, there has not been a good discount code came out. I used to buy lots of clothes from them but have not been able to do any business with them for one year. Because there is no good deal!

xCarter - Sunday, August 18th 2002 8:33 AM
Their web site is great. Nice clothing, good sales (this is fatwallet), and very flexabile returns.

hyzenthlay - Thursday, August 15th 2002 2:21 AM
This is my absolute favorite store. I have no complaints. Great CS reps and they are super friendly, no matter what time of the day it is. And if you ever have a problem, you can call them and explain your situation. Great clearance section. Great fabric and price. I love J. Crew.

muhluni005 - Tuesday, April 2nd 2002 10:13 PM
I love this store! I love the fabrics and quality. The prices are high but it's worth every penny. I like how the csr are friendly and very helpful.


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