Ratings
Overall Rating: 3 Stars (5.7 out of 10)

8 users have rated this store.


Overall Pre Order: 4 Stars  (6.5 out of 10)

  Pricing: 3 Stars  (5.4 out of 10)
Web Site Usability: 4 Stars  (6.6 out of 10)
Product Selection: 4 Stars  (7.1 out of 10)
Product Information: 4 Stars  (7 out of 10)


Overall Post Order: 3 Stars  (4.9 out of 10)

  Ease Of Order: 3 Stars  (5 out of 10)
Product Availability: 4 Stars  (6.5 out of 10)
Customer Support: 2 Stars  (2.4 out of 10)
Delivery: 3 Stars  (4.7 out of 10)


 Contact Information

Webpage: http://www.jockey.com/

Contact Information:

 
Email:

Web-Email Form
Voice Phone:

866-2Jockey
8:00am - midnight
EST
Address:

2300 60th Street
P.O. Box 1417
Kenosha, WI 53141-1417


 Most Recent User Comments

[Add Your Own Comment ]

snoopdogg1 - Wednesday, August 22nd 2007 5:21 PM
Horrible customer service. My order was lost by UPS, and when I called to check the status (before I knew it was lost), they told me it was "Out for Delivery". However, after the package did not come today, I called back, and asked for the UPS tracking number. I plugged that number into the UPS website, and it was "Out for Delivery" 6 days ago!! I called UPS, and they told me that the company would need to initiate the investigation. When I tried to call Jockey.com just before their closing time, I was in the hold queue. When the phone started ringing, indicating I would be speaking to a live person, the person picked up the phone and hung up, so he or she could leave work. I called back and got the "After Hours" message. How frustrating. Hopefully UPS can find my package!


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