Have had problems with shipping costs being changed (increased) after placing the order. Their customer service is quite possibly the worst of any online company I have had to deal with.
Thursday, June 21st 2007 8:07 PM
Slow delivery but great prices, it's not like I'm counting the minutes till my books arrive anyway. Book condition can vary but mostly either new or good.
Tuesday, May 1st 2007 12:22 PM
Very happy (in fact, happy enough that I just placed a second order). Ordered a bunch of manga and used $10 off $60 coupon (dealdude-2/BookCloseouts). Books were brand new condition, but did have remainder marks (black marker swipes on top & bottom), so do not order if you want your books in pristine condition. But otherwise, they were just like buying them in-store. One book was canceled without notice; did not realize until looking through order & didn't see it, and then checking packing slip and wasn't charged. But coupon was still honored (even though below $60 without canceled book). Shipping took a little over a week to OH; books were packed well.
Monday, November 27th 2006 12:04 AM
Made a purchase of several autographed books. Since I'm used to their slow delivery, I didn't get worried when they were late in arriving. When they didn't arrive after four weeks, I checked with them, and they said they were lost in transit and I would not be receiving them. I WAS NOT HAPPY.
Sunday, October 22nd 2006 4:11 PM
$10 off $60+ Code: happycoupons-10 password: BookCloseouts.com (exactly with period and all) stack with 7% score a nice deal
Monday, June 26th 2006 11:24 PM
Nice prices. Their website info is not very clear, however. The discount items I ordered came somewhat damaged - not what I was expecting. But their customer service is prompt and easy to deal with.
Friday, March 17th 2006 7:44 PM
Everytime I order I have to go back and get them to put the fatwallet cash in.
Sunday, January 22nd 2006 6:46 PM
Cash Back is a BIG PROBLEM! The delivery is slow but I am used to that. No other problems!
Wednesday, January 18th 2006 8:50 PM
Easy to find what I'm looking for and usually end up buying a whole lot of books that I didn't know I "needed". Great prices!! Have ordered from them many times and had no problems at all. There's always something new. Super place to get kids books.
Tuesday, December 13th 2005 10:53 AM
Price is very gooooooooood. But they use turtle express way to deivery. ^-^
There are 2 pages of user comments :
1 | 2 | Next
Earn Cash Back while you shop - just 3 simple steps.
1. Sign Up so we know who to pay! (It's FREE.)
2. Shop through FatWallet for deals from your favorite stores. Your online purchases earn Cash Back that builds in your FatWallet account.
3. Get Paid by requesting a payment via check or PayPal.
FatWallet coupons help you save more when shopping online. Use our Coupons Search to browse coupons and offers from thousands of stores, gathered into one convenient location.
As part of our FatWallet Community, you can share deals with almost a million shoppers in our forums. Forum content is generated by consumers for consumers. Share deals, money-saving tips, and more. It's FREE, fun, and addicting.
Our customer experience team is here around the clock - real people ready to assist.