Ratings
Overall Rating: 5 Stars (8.5 out of 10)

19 users have rated this store.


Overall Pre Order: 5 Stars  (8.4 out of 10)

  Pricing: 4 Stars  (7.4 out of 10)
Web Site Usability: 5 Stars  (8.9 out of 10)
Product Selection: 5 Stars  (9.6 out of 10)
Product Information: 5 Stars  (9.1 out of 10)


Overall Post Order: 5 Stars  (8.7 out of 10)

  Ease Of Order: 5 Stars  (8.8 out of 10)
Product Availability: 5 Stars  (9.2 out of 10)
Customer Support: 4 Stars  (6.7 out of 10)
Delivery: 5 Stars  (9 out of 10)


 Contact Information

Webpage: http://www.1800contacts.com

Contact Information:

 
Email:

Web-Email Form
Voice Phone:

800-266-8228
Mon -Thur 8:00 AM to 12:00 PM
Friday 8:00 AM to 11:00PM
Saturday 9:00 AM to 11:00 PM
Sunday 10:00 AM to 6:00 PM
EST
Address:

51 West Center
Orem, UT 84057


 Most Recent User Comments

[Add Your Own Comment ]

TXTNCO - Friday, December 11th 2009 4:38 PM
I had to use customer support via Live Chat, and it was great! I had a super friendly representative who was very helpful. They are prompt in trying to verify your prescription, too. They only wait 24 hours for the eye doctor to call back.

gamblinflip - Sunday, December 31st 2006 4:20 PM
Easy pricematch. Super fast shipping. Great customer service.

DrWermit - Tuesday, October 24th 2006 12:11 PM
Price matched with a smile and superfast shipping plus a nice sized rebate - couldn't ask for more! Very impressed. Certainly the best contact lens supplier I have ever purchased from. On 8 boxes I saved well over $100 compared with Costco prices and that's before the rebate!

superv00 - Wednesday, August 30th 2006 12:32 AM
Found a 6 month supply of contacts (Acuvue Oasys) for >$15 cheaper than WalMart. Shipping was really fast and also they gave me a free contact lens case. Great company.

ny2ks - Saturday, September 27th 2003 2:23 PM
1800 Contacts has tightened up its rules (2003) and IS checking for current prescriptions by calling doctor's offices. The service is fast and convenient. If you live in a small town without the benefit of competition, this is the way to go to get contacts. The customer service was friendly and helpful.

onestepcloser - Wednesday, August 14th 2002 6:07 PM
My only concern with them is that I have friends that haven't been to an eye doctor in a long time that keep ordering from them. It seems to me they should be able to enforce the prescription policy better.

mas90guru - Saturday, June 8th 2002 8:38 PM
I have seen contacts for slightly less in WalMart. Other than that I would rate 1800Contacts a perfect 10. They shipped fast and everything was as ordered. Simple and easy to do business with.


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