GiftCertificates.com - Rate this store
[ Ratings | Contact Information | User Comments ]

 Ratings
Overall Rating: 3 Stars (4.3 out of 10)

12 users have rated this store.


Overall Pre Order: 3 Stars  (6 out of 10)

  Pricing: 3 Stars  (5.3 out of 10)
Web Site Usability: 4 Stars  (6.5 out of 10)
Product Selection: 4 Stars  (6.7 out of 10)
Product Information: 4 Stars  (6 out of 10)


Overall Post Order: 2 Stars  (2.7 out of 10)

  Ease Of Order: 2 Stars  (2.8 out of 10)
Product Availability: 2 Stars  (3.8 out of 10)
Customer Support: 0 Stars  (0.5 out of 10)
Delivery: 2 Stars  (2.2 out of 10)


 Contact Information

Webpage: http://www.GiftCertificates.com

Contact Information:

 
Email:

customerservice@giftcertificates.com
Voice Phone:

866-858-0073
Address:

2815 Eastlake Ave. East
Seattle, WA 98102


 Most Recent User Comments

[Add Your Own Comment ]

astrosfan - Tuesday, February 5th 2008 8:19 AM
I would think twice before purchasing anything with this merchant. I placed an order on December 23, 2007, requesting Fedex 2 day delivery. On January 2, 2008, I emailed GiftCertificates.com inquiring about the status of my order. I emailed because I could not get through several times via telephone. I finally received my order mid-January. I got a response to my email on February 4, 2008, stating that I needed to call them for a status on my order. I called customer service and informed them that I did finally get my order, that I don't understand why it took them over a month to respond to my email, and that I found their customer service to be unacceptable. The only response I got was that they were swamped with orders over the holidays.

frogprincesc - Monday, December 10th 2007 12:19 PM
Offered me the discounted price when I shoped and checked out, but charged me at regular price. Tried to call and email customer service, but no response at all. Will never do business with them any more.

clearanceman - Friday, December 8th 2006 5:43 AM
I used to like this service, I'm not using them anymore, I ordered two email certificates to Cabelas, one came in 10 minutes, one took a whole day. Not worth the wait for the little bit of FatCash. They used to be better.

ralpht - Wednesday, July 6th 2005 2:50 AM
I have made four purchases through this merchant. It NEVER credits FatCash and always requires waiting 30 days before you report the transaction manually to Fatwallet. It participates in the Citi card thank you rewards bonus program too but it also DOESN'T REPORT the bonus when purchased through that referral website. Buying from this store because of the FatCash/rewards is not worth the time! This bait-and-switch use of promotional advertising is unacceptable. Will not do business again.

shachou - Monday, November 8th 2004 12:02 PM
Order cannot be cancelled
very very slow respones
increasing processing fee

robstrash - Saturday, February 15th 2003 8:37 PM
The $2.95 shipping seems a little steep since the gift card can easily fit in a $0.37 envelope.


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