Ratings
Overall Rating: 3 Stars (4.5 out of 10)

18 users have rated this store.


Overall Pre Order: 3 Stars  (4.5 out of 10)

  Pricing: 3 Stars  (4.2 out of 10)
Web Site Usability: 3 Stars  (4.7 out of 10)
Product Selection: 3 Stars  (4.6 out of 10)
Product Information: 3 Stars  (4.6 out of 10)


Overall Post Order: 3 Stars  (4.6 out of 10)

  Ease Of Order: 3 Stars  (5 out of 10)
Product Availability: 3 Stars  (4.6 out of 10)
Customer Support: 2 Stars  (3.7 out of 10)
Delivery: 3 Stars  (5.3 out of 10)


 Contact Information

Webpage: http://www.verizonwireless.com

Contact Information:

 
Email:

webperson@HQ.verizonwireless.com
Voice Phone:

Customer Service Representatives: 6am-11pm, 7 days a week
Emergency Technical Questions: 24 hours a day, 7 days a week
(800) 922-0204

* 611 from your mobile phone
Address:

Attn: Correspondence Team
20 Alexander Drive
Wallingford, CT 06492


 Most Recent User Comments

[Add Your Own Comment ]

funboyaric - Friday, February 15th 2008 4:44 AM
Great pricing. I signed up for the Shared Family National Premium 700 with unlimited messaging, mobile web, email, data usage...everything included with no per usage fees and shared 700 minutes for two lines for $139 per month total.
However, my employer has a corporate discount agreement with Verizon for 20% off service plan rates, bringing my total bill for two lines with unlimited premium features for a grand total of $110 per month!!!

fatwhitton - Saturday, March 17th 2007 3:34 PM
Watch out! Verizon Wireless has a broken billing system. They charged me twice after I stopped service, waited 6 months to send me a check, then I got a call from a bill collector who said I owed Verizon Wireless. In the meantime, no letters, no emails, nothing from Verizon. I complained to the FCC who did nothing. Now my credit rating is lower thanks to this incompetent company. Stay away!

tonylauus - Tuesday, December 13th 2005 12:49 AM
super ugly phone, super super expensive.

mjgo - Wednesday, November 9th 2005 8:31 PM
I feel verizon service is very suck bacause verizon gave me a wrong local number. I called the customer service three times to correct it. After I changed my phone number, they always charged me a delayed usage fee. Because I change my phone number three times to get the correct local phone number, they denied to combine my air time together. This caused one of the phone number exceeded the airtime. I told them three times and they denied to adjust this fee three times. I feel so angry about this.

mcmeg - Thursday, September 29th 2005 3:33 PM
I don't think my order was processed until after I had sent 2 emails to inquire. The email address listed on their site got bounced back to me. I didn't receive a response to either email, but my phone was finally sent by Federal Express.

Fusionnv - Thursday, September 1st 2005 7:44 AM
Super expensive with lots of headaches in customer support. Geez I guess the big phone company name lets you do whatever you want with your customers.

ROBERT43 - Friday, March 5th 2004 10:20 PM
Super Expensive!!!!


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