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 Ratings
Overall Rating: 0 Stars (0.5 out of 10)

1 user has rated this store.


Overall Pre Order: 0 Stars  (0.5 out of 10)

  Pricing: 0 Stars  (0 out of 10)
Web Site Usability: 1 Star  (1 out of 10)
Product Selection: 1 Star  (1 out of 10)
Product Information: 0 Stars  (0 out of 10)


Overall Post Order: No Rating 

  Ease Of Order: No Rating 
Product Availability: No Rating 
Customer Support: No Rating 
Delivery: No Rating 


 Contact Information

Webpage: http://www.forddirect.com

Contact Information:

 
Email:

javascript:callPopup('/Dispatch.jsp?.CurrentState=ContactUs','yes',580,400);
Voice Phone:

800 531-2255
M-F: 8:00AM - 5:00PM EST


 Most Recent User Comments

[Add Your Own Comment ]

dharma2006 - Sunday, November 28th 2004 2:21 AM
I own a Ford. I was very excited about getting a new one. I went through the Ford Direct website and I ended up having a local dealer contact me. He gave me a price, including my trade in. He gave my husband the same price during a separate conversation. I decided to do the deal. The day that I was to get the car, the dealer (in York, Maine), stated that he was "misstated the bottom line" and that my bottom line was three thousand more. He did not give me the promised and customary $3000.00 dealer rebate and instead applied it toward my trade in, making it look as though I was getting 3K more for the trade. However, the bottom line was still an outright bait and switch. I called Ford Customer service and they told me that they just match cars we build with local dealers and that they cannot get involved with any problems since the dealers are franchisees. In other words, they set up the transaction, introduced me to the dealer, had the dealer quote me, and when I got victimized by their dealer, they turned their back. I am now looking for anything BUT a Ford.


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