I'm selling my book collection onAmazon and people always act so surprised when they receive my orders.. I get so many thank you emails for the quality of my packing and my notes. People seem so shocked that a seller would treat their purchases nicely. Amazon sellers are just an impersonal lot, as a rule, I'd guess.
iceangel -
Sunday, December 28th 2008 3:28 AM
Standard shipping took nearly 3-weeks for items ordered directly from Amazon. Is that normal?? No indication at their website that the items were backordered or out of stock. I did all of my Christmas shopping online and out of all of the online retailers I shopped from (Sears, Macys, Boscovs, Sony, Benefits, Alloy and Overstock) Amazon took BY FAR THE LONGEST TO SHIP out my items. Will not shop at Amazon again 4-weeks prior to Christmas. They were clearly either understaffed or drop shipping items they had to order from the publisher.
churwitz -
Tuesday, August 5th 2008 12:45 PM
I love Amazon. I can always count on them for reasonably priced items (although not always the lowest price) without trying to scam me. If I can find an item for a comparable price at Amazon, I will buy it, even if it's not the cheapest.
Agree about the merchants though - I've had issues purchasing from them before. I try to avoid them if possible and purchase directly from Amazon.
zacksmith -
Monday, July 28th 2008 2:53 PM
I would avoid using other merchants on Amazon.com There is absolutely no communication. I recently tried to purchase a pair of shoes at a Merchant on Amazaon. Their computerized inventory was horrible. It over a week and i havnt received by gift certificate back. Amazon doesnt know what the merchants are doing and the merchants dont know what the heck Amazon is doin either.
Garci -
Friday, December 28th 2007 6:09 AM
Ever since they screwed me up on Black Friday I swear not to buy and deal with Amazon anymore. I tried to buy a Logitech mouse for a good price and a few days later Amazon said they "wrongly" price that mouse and need to pay the "actual" price. Shoot! Black Friday means you get bargain price.
catman440 -
Thursday, December 20th 2007 9:52 AM
I purchased a basketball hoop at a great price and it was delivered to me in two days by Fed-Ex ground. My experience was a perfect ten.
robynn -
Friday, October 26th 2007 5:47 PM
I ordered few books for my friend in a different state. The USPS tracking said that it delivered but my friend did not receive the package. How do I go about to tell Amazon and request a new shipment.
akr -
Wednesday, September 5th 2007 8:16 PM
I agree with everyone here that amazons customer service is much worse now. Especially the philipines center is horrible. I have stopped calling in the evening to skip that center and am now calling late night to get the Indian call center which is much more professional. Daytime CS is also variable now. Used to be excellent.
slin88 -
Sunday, August 5th 2007 8:54 PM
Takes too long to ship. I ordered a laptop sleeve on July 13, and it said it would ship by Aug 1. It now says Aug 28.
ritzatliberty -
Sunday, July 29th 2007 4:04 AM
That should read $500 more than what I paid yesterday instead of $00
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(7.4 out of 10)
