Have you seen our new store reviews?

 Ratings
Overall Rating: 4 Stars (7 out of 10)

16 users have rated this store.


Overall Pre Order: 4 Stars  (7 out of 10)

  Pricing: 4 Stars  (7.1 out of 10)
Web Site Usability: 4 Stars  (6.4 out of 10)
Product Selection: 4 Stars  (7.2 out of 10)
Product Information: 4 Stars  (7.4 out of 10)


Overall Post Order: 4 Stars  (6.9 out of 10)

  Ease Of Order: 4 Stars  (7 out of 10)
Product Availability: 4 Stars  (6.7 out of 10)
Customer Support: 4 Stars  (7.2 out of 10)
Delivery: 4 Stars  (6.9 out of 10)


 Contact Information

Webpage: http://www.footlocker.com

Contact Information:

 
Email:

customer_service@footlocker.com
Voice Phone:

800-991-6815
Address:

500 72nd North
Wausau, WI 54401


 Most Recent User Comments

[Add Your Own Comment ]

MikesBored - Sunday, August 27th 2006 3:57 PM
I think their website is one of the worst e-commerce sites Ive ever seen. Half of their browse options dont offer next or previous page buttons. They added a newer search type on some specific searches but parts of that dont make sense at all. If you choose filters then look at a product then hit back to return to the search results, its like it has to go through the entire search again starting at phase one. This takes time and some times it doesnt return you to the page you were on. Oh, and its Aug 27, last day to use a %30 off coupon and the site is showing a nice tacky cfm based error for the last 4 hours. So yeah, between the crap navigation and error handling im not too impressed with the shopping experience on their site.

WOTFPATTY - Thursday, November 10th 2005 1:32 AM
The shipping is crazy. $6.99 for one item and $1.99 for every other item. I ordered things that cost 1.99 and had to pay that $1.99 shipping on them. The shipping was almost $20.00 and with tax, this was no bargain at all, even with a $15 off coupon.

76hhma - Monday, January 24th 2005 11:21 AM
it may not be a good idea to buy shoes online, JMHO. I need to try it on for my shoes.

76hhma - Sunday, December 26th 2004 2:59 PM
Good service and selection.

Dezell - Friday, December 13th 2002 10:11 AM
What a mess! Footlocker has a very poor credit card validation system. They probably have people calling the credit card company to get auths. Purchasing was easy on the site after that forget about it. I take that back it. It takes a too many searches to find the product your looking for. I order something on Saturday night that was in stock. I called Wednesday night and they said my credit card hadn't processed yet. They said since it's an online order it take a couple days to go through. I talked to the credit department they did a phone auth. Today is friday almost a week after I ordered. Product still was not shipped. If you have a couple weeks for an in stock item this site ain't bad.


TRUSTe online privacy certification

While FatWallet makes every effort to post correct information, offers are subject to change without notice.
Some exclusions may apply based upon merchant policies.
© 1999-2014