Overall Rating: 4 Stars (6.8 out of 10)

6 users have rated this store.

Overall Pre Order: 4 Stars  (6.6 out of 10)

  Pricing: 3 Stars  (5.7 out of 10)
Web Site Usability: 4 Stars  (7 out of 10)
Product Selection: 4 Stars  (6.7 out of 10)
Product Information: 4 Stars  (7 out of 10)

Overall Post Order: 4 Stars  (7 out of 10)

  Ease Of Order: 4 Stars  (6.6 out of 10)
Product Availability: 5 Stars  (8 out of 10)
Customer Support: 3 Stars  (5.3 out of 10)
Delivery: 4 Stars  (7.4 out of 10)

 Contact Information

Webpage: http://www.redoctane.com

Contact Information:


Voice Phone:


1107 N. Fair Oaks Ave.
Sunnyvale, CA 94089

 Most Recent User Comments

[Add Your Own Comment ]

pdurkin - Monday, March 24th 2003 2:13 PM
Terrible experience.

They said they'd shipped it so they billed my visa. Three weeks later when I queried where it was (since they say maximum 14 day delivery on their site) they said they hadn't shipped it. I asked to cancel the order and then they said it was a mistake and they had actually shipped it (suspicious). Now it's 2 months late and still no sign of it, I've tried contacting them over the last week but no luck, they don't seem to want to reply to me anymore.

I've begun the proceedings required to get the payment cancelled but my visa company have told me that it will take over 2 months, so I loose use of $100USD for 4-5 months because of this company.

Decon - Saturday, August 24th 2002 7:20 AM
I purchased 2 DDR Dance Pads from redoctane. They are well known for their high quality dance pads.

Their website is constantly updating their stock. Occassionally, they even have discount coupons emailed to me and also posted on their website.

I was very pleased with the ease of ordering on their web site and their ontime delivery.

I have referred several friends to order from their as well.

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