Ratings
Overall Rating: 4 Stars (6.6 out of 10)

21 users have rated this store.


Overall Pre Order: 4 Stars  (6.1 out of 10)

  Pricing: 2 Stars  (3.2 out of 10)
Web Site Usability: 4 Stars  (7.2 out of 10)
Product Selection: 4 Stars  (6.6 out of 10)
Product Information: 4 Stars  (7.5 out of 10)


Overall Post Order: 4 Stars  (7.1 out of 10)

  Ease Of Order: 4 Stars  (7.1 out of 10)
Product Availability: 4 Stars  (6.9 out of 10)
Customer Support: 4 Stars  (7.4 out of 10)
Delivery: 5 Stars  (8.1 out of 10)


 Contact Information

Webpage: http://www.eluxury.com/

Contact Information:

 
Email:

assistance@eluxury.com
Voice Phone:

877-890-7171
Fax:

415-348-3576
Address:

One Front Street, 6th Floor
San Francisco, CA 94111


 Most Recent User Comments

[Add Your Own Comment ]

flyerace - Friday, March 27th 2009 2:37 PM
I also purchased an LV bag and they would not honor the Cash Back. They claimed that I did not go through Fat Wallet and some other web site I never even heard of.

candywater - Tuesday, April 1st 2008 9:15 PM
I purchased LV from eLuxury and they did not honor the Cash Back.

AndyUrme - Saturday, February 16th 2008 5:14 PM
The order status on their website isn't in-sync with their internal system.

Great customer service.

nmpraveen - Tuesday, December 5th 2006 1:50 PM
great customer service. My Louis Vuitton purchase was a great and easy experience at eLuxury.

LadyJung - Friday, May 26th 2006 9:22 PM
does the 3% rebate actually work on LV items purchased through the link as well or is it only certain items?

chombiekay - Monday, February 13th 2006 12:21 AM
oh god louis vuitton. you are my bane. why, oh why, must you exist? i am so broke. why must every girl love you?

waterproof - Wednesday, January 26th 2005 2:47 PM
What does the 3% rebate mean? When I try to purchase an item, the cost doesn't change.

QueenNile - Wednesday, October 13th 2004 1:19 PM
Hands down the NICEST customer service I have ever worked with. Processing my exchange was actually a pleasure! I highly recommend shopping with eLuxury.


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