AutoAccessory.com debited my credit card in Sept 2002, I never received the product and they refuse to credit my money back. I called them four times and got the run around and excuses every time.
They have now disconnected their telephones and don't answer emails unless you need help with an order.
Saturday, June 22nd 2002 5:39 PM
Update, credit showed up today in my account, posted 6/21/02.
Tuesday, June 18th 2002 2:08 AM
Order processing is slow, but package 1 of two actually arrived before customer service thought it left. Order tracking virtually nill. I used a coupon and although the order screen showed the correct total, amount charged to CC did not have the coupon amount deducted. I called CS 5/31/02 and was told that the coupon amount would be credited back to my card. On 6/10/02 when the credit still hadn't posted I called again and was told that the credit was issued on 5/31/02 (same person on CS, I think there is only one) As of today 6/18/02 the credit has still not been posted to my account.
Earn Cash Back while you shop - just 3 simple steps.
1. Sign Up so we know who to pay! (It's FREE.)
2. Shop through FatWallet for deals from your favorite stores. Your online purchases earn Cash Back that builds in your FatWallet account.
3. Get Paid by requesting a payment via check or PayPal.
FatWallet coupons help you save more when shopping online. Use our Coupons Search to browse coupons and offers from thousands of stores, gathered into one convenient location.
As part of our FatWallet Community, you can share deals with almost a million shoppers in our forums. Forum content is generated by consumers for consumers. Share deals, money-saving tips, and more. It's FREE, fun, and addicting.
Our customer experience team is here around the clock - real people ready to assist.