Ratings
Overall Rating: 3 Stars (6 out of 10)

45 users have rated this store.


Overall Pre Order: 4 Stars  (6.1 out of 10)

  Pricing: 4 Stars  (6.4 out of 10)
Web Site Usability: 3 Stars  (5.1 out of 10)
Product Selection: 4 Stars  (6.8 out of 10)
Product Information: 3 Stars  (6 out of 10)


Overall Post Order: 3 Stars  (5.8 out of 10)

  Ease Of Order: 3 Stars  (5.9 out of 10)
Product Availability: 4 Stars  (7 out of 10)
Customer Support: 3 Stars  (5.4 out of 10)
Delivery: 3 Stars  (4.6 out of 10)


 Contact Information

Webpage: http://www.entertainment.com

Contact Information:

 
Email:

AskUs@entertainment.com
Voice Phone:

888-231-SAVE
Fax:

248-637-3992
Address:

2125 Butterfield Rd.
Troy, MI 48084


 Most Recent User Comments

[Add Your Own Comment ]

danielle5985 - Tuesday, December 29th 2009 12:40 PM
Ordered a book from them, paid for express shipping for Christmas, they sent it to my billing address instead of my shipping address. They asked me to fax them my original order confirmation and now it's been 5 days and I haven't heard back. In addition, their website is always broken and full of errors.

dealbuys - Tuesday, December 2nd 2008 6:44 PM

SweetDreems19 - Monday, April 14th 2008 8:03 PM
Used credit card online worked fine for me. Received no error message. Great savings

lameije - Tuesday, February 5th 2008 12:02 AM
If you have problems placing an order, try abreviating your address. My street address is somewhat long and I guessed that maybe the purchases were failing because the website loses part of the address... with the abreviated address it worked.

rhino850 - Saturday, January 26th 2008 8:46 PM
Third order this year. All worked fine. Books are shipped media mail or something so it's slow, but hey it's free. Will keep buying more. Using one coupon pays for the book for me.

lameije - Monday, December 31st 2007 10:09 AM
Site makes it impossible to purchase. I've tried multiple credit cards and consistently get the error below:
"Please review errors highlighted below in red

Sorry, we were unable to process your credit card. Please check the information and try again.
"

My guess? they decided that they don't want to honor the fatwallet $7 / book Cash Back so they found a way to block sales that are click throughs from Fatwallet...

megamerican - Saturday, December 8th 2007 11:00 AM
Called to see if they would extend me the $10 discount per book (I ordered them when it was just $7 off per book, but the discount increased within a week). Initially they did not want to, but when I asked for a supervisor they credited me $9 ($3 x 3 books). I haven't seen the books yet and it's been a couple weeks, but from what I've read here I'll just try to get them to overnight new ones if it gets down to it.

dealslover007 - Saturday, December 1st 2007 6:50 PM
horrible site. tried 3 different CC. still I am getting this error.
Sorry, we were unable to process your credit card. Please check the information and try again.

kartji - Wednesday, November 14th 2007 3:29 PM
I also had a problem with the shipping on my book. It never came and I had to call customer service to overnighted me another book.

karalp - Wednesday, February 21st 2007 6:14 PM
Always have a problem getting 5.00 back on multiple books!!!!

There are 3 pages of user comments :  [ 1 23 | Next ]

TRUSTe online privacy certification

While FatWallet makes every effort to post correct information, offers are subject to change without notice.
Some exclusions may apply based upon merchant policies.
© 1999-2014