I ordered a small dehumidifier described as a "Clean Home Essentials" brand. I received an Eva-Dry dehumidifier I had seen on several other sites for much less. The photo had even been altered to conceal the Eva-Dry label on the product. Because my return would have been subject to a 15% restocking fee, I decided to keep it. When it stopped working within 90 days of purchase, Allergy Buyers Club would do nothing.
vivho22 -
Wednesday, April 9th 2008 2:36 PM
I ordered 2 pillows for close to $200 and got free shipping. But when they arrived, they weren't at all what I expected. I had to email them to set up the return process. They also charged me $25 shipping and handling for returning the merchandise, plus I had to pay for return shipping. This is excessive, and wasn't made clear on their website. If you order from this website, be sure you don't want to make a return.
awp202 -
Sunday, December 29th 2002 9:01 PM
They sent my gf two air purifiers when she ordered one. This wasn't a big deal because we just shipped it back. The bad thing was that they took their sweet time crediting back my gf's $500 charge for the extra air purifier that we didnt order. Also, they were very unapologetic for the inconvenience and had to be harrased to get the credit back.
(5.5 out of 10)
