Ratings
Overall Rating: 4 Stars (6.2 out of 10)

27 users have rated this store.


Overall Pre Order: 3 Stars  (5.6 out of 10)

  Pricing: 4 Stars  (6.2 out of 10)
Web Site Usability: 3 Stars  (5.6 out of 10)
Product Selection: 3 Stars  (5.6 out of 10)
Product Information: 3 Stars  (5.3 out of 10)


Overall Post Order: 4 Stars  (6.9 out of 10)

  Ease Of Order: 4 Stars  (6.4 out of 10)
Product Availability: 4 Stars  (7.1 out of 10)
Customer Support: 4 Stars  (6.9 out of 10)
Delivery: 4 Stars  (7 out of 10)


 Contact Information

Webpage: http://shop.t-mobile.com

Contact Information:

 
Email:

Web-Email Form
Voice Phone:

800-937-8997
Address:

PO Box 37380
Albuquerque, NM 87176-7380


 Most Recent User Comments

[Add Your Own Comment ]

onewiki - Wednesday, August 19th 2009 10:18 AM
the error message constantly appears. Also they don't seem to care much about prepaid customers.

We're sorry, but we are currently unable to process your order online. Please visit one of our retail stores to complete your order.

verboten - Tuesday, August 19th 2008 2:50 PM
I don't see free blackberry??

ls20 - Wednesday, October 10th 2007 8:13 AM
way, way, way better than att or verizon. the ratings here speak for themselves (att and verizon dances at 2.5)

DayTrader - Friday, August 31st 2007 5:28 PM
Poor customer service. If you are buying online and there is a rebate, you have factor in that you are probably not going to get the rebate.

xcountryflyer - Tuesday, August 28th 2007 11:40 AM
Their online ordering process is horrible and their online ordering customer support is horrendous.

mcmike522 - Friday, April 13th 2007 3:55 AM
T-Mobile gave me bad quality phone service. I stayed with them for over a year. When I cancelled, they stole money from me through their billing process. So far I got to waste 1 hour between 3 different phone calls trying to get my money back. they currently are promising to send me a check soon.

TheMoreYouKnow - Monday, October 30th 2006 2:05 PM
better customer service then my prior cingular.

DasinGirl - Thursday, August 3rd 2006 11:20 PM
Totally agree with CloudSpekk. T-Mobile has the worst customer service in the world. Stay away.

76hhma - Monday, January 31st 2005 7:11 PM
Just signed up, hope it is better than AT&T.

kotts - Friday, March 12th 2004 10:38 PM
So far I am very satisfied with service that i have received from T-Mobile and their staff.

There are 2 pages of user comments :  [ 1 2 | Next ]

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