Oh, no this is not a one person operation. I actually picked up my mint condition perfect ipod from their location in Shawnee Mission. There were 20 of the nicest people there. They don't take returns, no, but they have the lowest prices on just about anything computer related in the country. Not sure who you all talked to, but everyone I was in contact with was extremely professional.
Thursday, January 22nd 2004 9:27 PM
I, too, felt it was a one-person operation. Without a doubt, the prices were low, but he charged me a few dollars more than the agreed-upon sale price. When I emailed him to credit me back the difference, he refused and was profane (called me an as**ole). Said I got a good enough deal and should be happy with it. Almost wish he hadn't responded to my emails. He has no interest in providing customer service, and should really find a job where he doesn't have to deal with civilized people. Thank goodness the product arrived in working order. Buying from this "liquidator" is asking for trouble.
Thursday, October 16th 2003 12:09 PM
Got a good deal on an NOB (new open box) 2003 iPod. Not much selection. Paid extra for 2 day shipping and it came in one day so that was good. But only way to contact a person is by dialing their LONG DISTANCE number in Kansas and it seems like there is only one person there. I requested several times by email to be informed if they could get the package out to me in 2 days and to let me know when it shipped, ALL emails were completely ignored, I received no replys whatsovever. The iPod showed up with some scratches but did work and charge fine. However, the UPC was cut off the box and the invoice had the following printed on the bottom:
"PLEASE NOTE THAT WE DO NOT ACCEPT RETURNS UNDER ANY CIRCUMSTANCES. WE ARE A LIQUIDATOR, AND HOPE THAT YOU ARE HAPPY WITH THE VALUE YOUR RECEIVE FROM US."
If I had received a DOA product and not been able to return it, I would have been very upset. As it is, I have to hope this lasts at least until the warranty expires, or that it is even still covered under warranty since the UPC is gone.
Overall: a good deal could be had, but it seems like a risky one.
Earn Cash Back while you shop - just 3 simple steps.
1. Sign Up so we know who to pay! (It's FREE.)
2. Shop through FatWallet for deals from your favorite stores. Your online purchases earn Cash Back that builds in your FatWallet account.
3. Get Paid by requesting a payment via check or PayPal.
FatWallet coupons help you save more when shopping online. Use our Coupons Search to browse coupons and offers from thousands of stores, gathered into one convenient location.
As part of our FatWallet Community, you can share deals with almost a million shoppers in our forums. Forum content is generated by consumers for consumers. Share deals, money-saving tips, and more. It's FREE, fun, and addicting.
Our customer experience team is here around the clock - real people ready to assist.