Ratings
Overall Rating: 2 Stars (2.9 out of 10)

4 users have rated this store.


Overall Pre Order: 2 Stars  (2.3 out of 10)

  Pricing: 2 Stars  (2.3 out of 10)
Web Site Usability: 1 Star  (1.8 out of 10)
Product Selection: 2 Stars  (3.3 out of 10)
Product Information: 2 Stars  (2 out of 10)


Overall Post Order: 2 Stars  (3.5 out of 10)

  Ease Of Order: 3 Stars  (4 out of 10)
Product Availability: 4 Stars  (7 out of 10)
Customer Support: 2 Stars  (3 out of 10)
Delivery: 0 Stars  (0 out of 10)


 Contact Information

Webpage: http://www.belkin.com/

Contact Information:

 
Email:

sales@belkin.com
Voice Phone:

800-223-5546 x 2263
Fax:

310-604-2089
Address:

501 West Walnut Street
Compton, CA 90220


 Most Recent User Comments

[Add Your Own Comment ]

tomhayes - Tuesday, September 28th 2004 4:30 AM
I ordered about 200 dollars worth of stuff after the 50% coupon.

One of the things I order was a power supply for my laptop to allow it to charge in my car. When i got the item it would not fit the power supply in my computer. I read the documentation and found you has to order an additional Intellitip to run a Apple Powerbook g4 with it.
I went to the Belkin site and order one for 5.00 dollars but found there was a $7.50 shipping fee. I already had the charger so I just went ahead and bought the tip for a total of $12.50.


I emailed Belkin that I was dissatisfied because if their web page was clearer I would have ordered the tip during the first shipment and I would not have incurred a $7.50 shipping charge.
About an hour later I got an email apologizing and stating that they had removed the shipping charge.

So I am very happy with their responsiveness to my needs.

-Tom

mg42 - Tuesday, June 15th 2004 9:33 PM
Belkin doesn't have any idea what customer support is. I have emailed them numerous times in reference to their wireless routers built in "parental control" spam and how to get rid of it. They won't respond. When I use the router to access the iternet the connect speed is reduced by over 25%. It often won't even access the internet. It is junk, they don't care, and won't respond to inquiries.

iamwiz82 - Thursday, January 29th 2004 8:32 AM
I ordered a Belkin power adapter for my iPod through Belkin's website because of a 50% off coupon. After placing the order the first week of January, it took until Jan 28th to get my product. I emailed Belkin 3 times asking where it was with only one response back.

Their website is useless for tracking information on a purchase. My P/O number would not even be accepted by it. They need to get their information systems in order before I would buy again.

Zrike - Tuesday, January 20th 2004 10:51 PM
My order through was absolutely HORRIFIC. I want to cry. Things were missing, parts were broken, everything was dirty and had obviously been handled. I will never EVER order from them ever again.


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