Shopbop.com is a leading online retailer for women’s ready-to-wear designer apparel. Shopbop.com offers sales, free shipping within the U.S., coupons for discounted orders and cash back on the latest fashions! Plus, get international shipping with top designers like Couture, Vince, Marc by Marc Jacobs, Ya-Ya, Theory, Velvet, True Religion, UGG Australia, Dolce Vita, L.A.M.B., adam+eve, and more.
I recently ordered from them for the first time. The process was easy and they sent out prompt e-mails about the status of my order. They shipped the order after a few days and sent me the tracking info. So far so good. I have not received the product yet, so not sure about how easy returns are. The only downside is that their website says that returns have to be back in their store within 15 days - so you have to stay on top things. In other words, if you end up taking a trip or have some other life details (like kids :))that distract you and you delay sending in your return, you will end up paying a fee. I have found that Nordstrom is the best especially for busy Moms who cannot always stay on top of everything. They have an unlimited return policy that helps me out each time!
Most Helpful Negative Review
Customer Service Not As Good As Before
by jiangjh on January 24th, 2012
Ever since Shopbop.com was sold to Amazon,they change the return policy and I can't get cashback from fatwallet.com. I placed more than 10 orders since last Sep,noneof them get cashback from fatwallet.com. I definately sure I use the correct link,for I can successfully got cashback before it was sold to Amazon.
I found porducts I have been purchased from fsession.com are much cheaper than those are in shopbop.
Always love shopping at Shopbop.com
by candace5886 on February 18th, 2014
Been shopping with Shopbop.com for many years. Not only the products that they carries are highend but the service has been awesome. There were twice that I retured the products because of the fit. All the process was fast and I got my refund within 1.5 weeks. Also the layout of the website is simple and well organized that it's so easy for me to brows through their produts. It's really one of my favorite online store that I visite often.
by emiko21 on May 25th, 2011
I have tried several different shopping websites but in my opinion shop bop has the widest selection of great fashion high and otherwise. The site is easy to navigate, and shipping is fast and free. Returns are just as easy and free as long as you return the item 15 days from when you receive the item. If it's later than that, you may have to pay a small fee, but it is returnable up to 60 days after receipt. I no longer really use other websites because my experiences with shop bop is always very satisfying and consistent.
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