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Frequently Asked Questions (FAQs)

General Questions

  • What if I forgot my password?

  • How can I change my password?

  • What if my email address changes?

  • Can I refer friends to FatWallet and get a bonus?

  • Do you have any email alerts or subscriptions?

  • Can I buy directly from the merchant and still get FatWallet Cash Back? What about price-matches?

    No. If you deal with the merchant in-person, on-phone, or without FatWallet Coupons & Cash Back link on-line, then you will not receive Cash Back. As a matter of fact, calling the merchant to change an order can cancel your Cash Back. Finally, if you request a price-match, the retailer will essentially cancel your FatWallet order and place a new one. In these cases, you will not earn Cash Back.

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