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Cash Back Solutions! Read (and post) here to solve problems with links, reporting, credits and more!

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Clicking through to a merchant from a link posted in our forums is not encouraged. There are multiple reasons. Some merchants do not pay commission on sales generated from our forums. A very common situation is that the link posted may contain a special offer, discount code, or coupon that will negate our commission (and therefore your Cash Back). We ask that you access the merchant from the "Cash Back & Coupons" section of the site if you want to earn Cash Back on a transaction.

We encourage you to carefully consider all your options, and use the method that benefits you the most. We realize that sometimes that means *not* using Cash Back .

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Several weeks ago we noticed that we are now unable to link to CashBack vendors. None of them will link. We get a new window, but get Explorer "cannot find page" error. The pop-up is showing for the FW "On your way, leave a note, etc." I have pop-ups allowed for FW. We do not have Spybot on the PC. I had Windows Live One Care, but just completely uninstalled it, as a test. Still not working. We run XP, wi SP2. In IE7 Internet Options, I changed "Navigate Sub-Frames Across Different Domains" to "Prompt." Still not working. ANY HELP WOULD BE GREATLY APPRECIATED! I am completely unable to utilize CashBack during the current shopping season! OUCH!

Message edited by: scavenger on 2007-12-01 11:19:19 CST
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scavenger said:Several weeks ago we noticed that we are now unable to link to CashBack vendors. None of them will link. We get a new window, but get Explorer "cannot find page" error. The pop-up is showing for the FW "On your way, leave a note, etc." I have pop-ups allowed for FW. We do not have Spybot on the PC. I had Windows Live One Care, but just completely uninstalled it, as a test. Still not working. We run XP, wi SP2. In IE7 Internet Options, I changed "Navigate Sub-Frames Across Different Domains" to "Prompt." Still not working. ANY HELP WOULD BE GREATLY APPRECIATED! I am completely unable to utilize CashBack during the current shopping season! OUCH!

Have you looked at the "phishing filter" tool in IE7? That may be blocking our links thinking we are "the bad buys".

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I figured it out, ultimately. It was my Host file. You have to unblock several forwarding sites that FW is using to track Cash Back, as inidicated in this post originally. I had downloaded a host file from a anti-spyware site. Thanks for the input.

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Glad to hear it. Care to share where you got the host file that worked?

Message edited by: MarsdenFubar on 2007-12-03 08:08:11 CST
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I have a question about the SpyBot instructions. In Quick Summary, it says (>>emphasis added<<:
SpyBot - Search & Destroy
When using this tool, you need to go into the settings and select the "Exclusions button." Here you will find a tab labeled "Cookies." Scroll down the list and >>uncheck<< each of these entries which you will find:
BFast
Commission Junction
LinkSynergy
Qksrv
**************
In a 7/21/04 post, DL says:
If you're using SpyBot-S&D,make sure you're using version 1.3 and that in the settings, you go to the "ignore products" section and >>check off<< each of the following.

bFast
Commission-Junction
LinkSynergy
Qksrv
***************
When I went into SpyBot ignore list, NOTHING was checked (all checkboxes were empty). I went down the list and put a checkmark in the box next to each of these four entries.

Have I done this correctly? My SB tabs etc. didn't exactly match what was described in QS (probably not the latest version, I'll fix that).

Overall the QS seems to have worked for me, although I had to turn off the SDHelper residentIE option completely. Telling it to "Block all bad pages silently" just started it telling me that FW shopping links were known-bad URLs!

UPDATE: And now it's telling me that my Earthlink Web mail page is a bad URL, every time that I refresh the screen. . . time to update SB, see if I can tame it, or else dump it completely.

Thanks for all the help and obvious time spent troubleshooting.

Message edited by: sydnie on 2007-12-06 16:59:13 CST
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MarsdenFubar said:Glad to hear it. Care to share where you got the host file that worked?

Sure - the host file is at:
http://www.mvps.org/winhelp2002/

It includes a huge list of sites like that, which all get directed to "error" if you get diverted to them, etc.

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scavenger said:MarsdenFubar said:Glad to hear it. Care to share where you got the host file that worked?

Sure - the host file is at:
http://www.mvps.org/winhelp2002/

It includes a huge list of sites like that, which all get directed to "error" if you get diverted to them, etc.

Thank you!

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sydnie said:UPDATE: And now it's telling me that my Earthlink Web mail page is a bad URL, every time that I refresh the screen. . . time to update SB, see if I can tame it, or else dump it completely.

I'd say your best bet is to update to the most current version. They've also got fantastic support in their forums where you may be able to find answers to any outstanding questions.

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I can't seem to get QVC to load through the CashBack link, though other vendors are working fine, any ideas?

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Hi

It's not unusual to experience Cash Back linking problems with some but not all merchants. The reason is the merchants use different reporting networks to keep track of our commission and your Cash Back. Security programs on your computer might "play nice" with some but not others. Your solution is very likely in the OP of this topic, but if you'd like more individual attention, a Support Request is the way to go.

Happy Holidays!

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I'm having problems with Restaruant.com and LEGO.com. I am running XP home with Kaspersky Internet Security. I've added commission-junction to the "safe sites," yet all I get is a blank page when trying to open restaurant.com. For LEGO.com, not all of the objects on the page show, even though I have added both of these to every "safe" list I have.

I've gone over the "checklist" in this thread, so I'm at a loss as to what else to try.

Any suggestions?

(Thanks!)

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anna60 said:I'm having problems with Restaruant.com and LEGO.com. I am running XP home with Kaspersky Internet Security. I've added commission-junction to the "safe sites," yet all I get is a blank page when trying to open restaurant.com. For LEGO.com, not all of the objects on the page show, even though I have added both of these to every "safe" list I have.

I've gone over the "checklist" in this thread, so I'm at a loss as to what else to try.
Some security packages alter your hosts file. Have you checked there to see if any of the urls were listed there? Even if they're listed as "safe" in your security suite, the hosts file could still be preventing you from visiting.

Additionally, you could (very briefly) suspend the internet security suite, just long enough to run a test and see if you're able to get through to those sites. If you can, there's another setting you'll likely need to look for.

Message edited by: DevilMonkey on 2007-12-14 12:55:00 CST
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I have $16.20 FatCash available for payment. (This does not include pending amounts).

When I go to request payment via PayPal, the amount available drops to $11.20, and I get the following message:

You have qualified for a bonus payment. Bonus payments are only available with a check payment.
Your cash available has been reduced for this payment type.

Does this mean there is a $5 fee for payment via PayPal?! Or does it mean I get a $11.20 boonus in addition to the $16.20 payment, as long as I receive payment via check instead of PayPal?

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FreddyJoe said:I have $16.20 FatCash available for payment. (This does not include pending amounts).

When I go to request payment via PayPal, the amount available drops to $11.20, and I get the following message:

You have qualified for a bonus payment. Bonus payments are only available with a check payment.
Your cash available has been reduced for this payment type.

Does this mean there is a $5 fee for payment via PayPal?! Or does it mean I get a $11.20 boonus in addition to the $16.20 payment, as long as I receive payment via check instead of PayPal?

You must request your $5 payment by check and the other payment you can request via paypal.

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I dont know if others are finding this, as well, but I've done a number of purchases from Endless.com and out of like 5 purchases (seperate tranasctions and dates), only the very first 1 gave me Cash Back. All the purchases show up in the click history but none of the others have any $$$ reported. It's a little under 3 weeks from when they were ordered and two weeks since they arrived, but the first CashBack reported quickly, while these have not. yes, yes I'll file with FW when its 3 weeks from shipping, which is a royal Pain in the rump, since there are a bunch of transactions, but i'm thinkin that endless is pulling this on other fw customers and that they're not really payin out like thier supposed to!

I should really discuss this with frugalfreak, as he's also a believer in consipacys on fw...

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Cash Back configuration for Kaspersky Internet Security:

Click on "K" icon in taskbar (bottom right corner of windows)

On Left pane, Under "Protection", Click "Firewall"

On the right pane, click "Configure"

On the bottom right area under "Publicity banners blocking", click "Settings..."

Scroll through the list and un-check the following:

ad.*.*
clickserve.cc-dt.com
cj.com
commission-junction.com
linksynergy.com
qksrv.net

Click OK, click OK, and Close the window.

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You have qualified for a bonus payment. Bonus payments are only available with a check payment.

This means you earned enough Cash Back to qualify for the $5.00 Bonus Bucks promotion (which expired in August).

In order to receive the bonus, you'll need to request a check. If you take payment by PayPal, the bonus will remain in your account. The most important things to note are:

  • You must cash out your Bonus Bucks by December 31, 2008
  • You must request a check payment to cash out your Bonus Bucks
  • Check payments require a $10.00 minimum balance

This means you'll need to earn at least $5.00 in Cash Back by the end of August next year in order to have enough funds available to get your bonus.

Alternately, you can send us a support request to cancel your payment before it's processed, then request a check to get it all now.

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Does anyone have problems logging in. If I click sign in at the top of the screen at FatCash.com, no matter how many times I try after entering my email address and password, it just takes me back to the same screen. Also it asks me to log in when clicking a link to a vendor even though I am already signed in. This is very frustrating. Same thing happens in both ie and firefix.

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agent099 said:Does anyone have problems logging in. If I click sign in at the top of the screen at FatCash.com, no matter how many times I try after entering my email address and password, it just takes me back to the same screen. Also it asks me to log in when clicking a link to a vendor even though I am already signed in. This is very frustrating. Same thing happens in both ie and firefix.

I think the issue is with "FatCash.com." I would suggest that you use FatWallet.com, .org, or .net. I'll check into it, and see if we still support FatCash.com.

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