I've been with MBNA for about 2 years, no late payment ever.

My MBNA Account is listed below.

MBNA World Points (10% CashBack everything), Credit Limit $3000
MBNA AAA Visa, Credit Limit $2000
Charles Schwab Visa, Credit Limit $2500

2 months ago, I BTed $8000 from Citi to overpay my MBNA worldpoints. So I have $8000 credit on my MBNA account. On the day when I asked the refund check, MBNA denied my request, saying they did not allow this kind of transaction and sent the BT payment back to Citi. I got a warning for doing this. They might leave some notes in my accounts, which I am not sure.

1 month ago, Citi offered 0 APR 0 fee BT to my Citi Divident account. I found a "loophole" here. I requested BT from Citi to each of my MBNA account and, at the same time, used MBNA webbillpay to pay the money back to Citi. From doing so, I got $5 Citi Dividend dollars for each transfer in and out, which was the most regretable thing I've done when I looked back. 6-7 transfers of $1500 each, totally around $10,000 in balance and $10,000 in credit within a month in each of my MBNA account. I've accumulated $135 in Citi Divident Dollars. MBNA Caught me last Thursday. The special review team called me from 866-282-4211 and asked some routine questions like household income and expenses. Probably based on my annual income of only $30,000, the lady I talked to decided to close all of my 3 accounts for the reason that they felt uncomfortable with me although they agreed I did not conduct anything illegally. I talked with her supervisor. Nevertheless, my argument didn't work for them.

Honestly speaking, I liked the service from MBNA. If possible, I would keep my accounts. I am not a good negotiator. But I wanna try. I want to know which kind of stategy or tactics I might take when dealing with them about this issue. Also, I'd like to know how much is the impact on my credit history with 3 accounts listed as "account closed by credit grantor", if someone could give a general statement here.

Thanks a million for your opinions.

I realized that I abused the MBNA billpay services and Citi promotion. I am working harder for a better solution. So guys be nice on me.

Good luck. I would nicely ask them to reinstate one account. Although, you hold very few bargining chips.

You could simply wait a few months and reapply for an account - see if you were black listed.

FWIW I am a big fan of MBNA Billpay and would hate to see irresponsible use by the few led to its demise for everyone else.

DaveHanson said:Also, why did you shuttle money from Citi to MBNA and back? What exactly were you trying to accomplish?

Bonus cash from Citi. OP mentioned that Citi gives $5 for each BT.

DaveHanson said:This will be a tricky one to fix....

I'm sure they took notes on this tranasction. How exactly did you explain what you were doing?

Also, why did you shuttle money from Citi to MBNA and back? What exactly were you trying to accomplish?


Edit: I did catch the $5 bonuses that mrbean notes below as being mentioned in the OP. But was this really the only reason you did the transfers THIS way? (It does explain why you didn't just BT from Citi to a checking account, but not why you didn't BT to, say, a 3rd CC account...)

The reasons I BTed from Citi to MNBA are the $5 bonus from Citi and the MBNA billpay service. MBNA billpay service could let me electronically transfer those money back to Citi. If I BTed to a 3rd party CC Company, I've to request the refund check and wait the check in the postal mail. There is one possibility that the check is lost during postal transit. And with MBNA, it's much faster 'cause all were accomplished electronically. Those're my reasonings of the BT between MBNA and Citi.

Also, I had the dilemma to explain. I don't know if I should tell MBNA the truth that all of these originated from the $5 bonus. Will they believe me? Will the explanation humiliate myself? Or should I make up another excuse? Thanks.

Googler said:reckner77 said:Good luck. I would nicely ask them to reinstate one account. Although, you hold very few bargining chips.

You could simply wait a few months and reapply for an account - see if you were black listed.

FWIW I am a big fan of MBNA Billpay and would hate to see irresponsible use by the few led to its demise for everyone else.

Maybe I'm retarded, but I'm at the MBNA billpay page and no matter where I look, I can't figure out how to add new merchants to the list. The only one listed is my AAA card, and nothing else. What am I doing wrong? Thanks.

If I rembered correctly, you have to own at least one of the MBNA cards which will enable you to upgrade the webbillpay service. In my memory, AAA Visa and Charles Schwab Visa will not let you do that.

fein said:
2 months ago, I BTed $8000 from Citi to overpay my MBNA worldpoints. So I have $8000 credit on my MBNA account.. There have been countless reports of problems when overpaying MBNA cards, dont do this.

fein said:MBNA billpay service could let me electronically transfer those money back to Citi. If I BTed to a 3rd party CC Company, I've to request the refund check and wait the check in the postal mail.

Aren't there many banks you could have deposited the checks into that would let you set up bill pay from that checking account back to Citibank? Too late know, yeah, but for the future...

It was a promotion and now it is over.

no thats none of their business...and I dont see how telling them that would help your situation any

gwagwa said:I'm not too sure I understand. So you did multiple BT's to your Citi credit card, and you repaid it using your MBNA card (through the billpay service)? I was not aware you could pay the Citi credit card bill with MBNA credit card...

I balance transferred from Citi to MBNA. Then use the MBNA billpay service to pay Citi. Finally got screwed up by MBNA.