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My bank to bank transfer was suspended by CashEdge Archived From: Finance

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Not sure it is okay to post this here. I searched but did not find any similar condition.

I got emails from HSBC, FNBO, and Citibank saying that the bank to bank transfer service was suspended permanently. I called HSBC. They said it was because I made transfers between accounts not in my name (actually, it was my wife's account. I just did not add her as a joint account). But they did not provide me with a solution. So my concerns are:

1. What could I do to remove the suspension?

2. Is there any negative effect?

Some financial institutions or services that DO NOT use CashEdge:

AmTrust Direct
Chase
Emigrant Direct
Fidelity Investments
GEMoney
GMAC
ING Direct
Obopay
PayPal
Amboy

Financial institutions or services that DO use CashEdge:
Apple Bank for Savings
Bank of America
Capital One
Citi
Digital Federal Credit Union (DCU)
E*Trade
FNBO
HSBC
Presidential Bank
Principal Bank
Wachovia
Wells Fargo

Other Financial institutions or services that may or may not use CashEdge:

Amboy
American Express
Washington Mutual

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gentlemen said:Not sure it is okay to post this here. I searched but did not find any similar condition.

I got emails from HSBC, FNBO, and Citibank saying that the bank to bank transfer service was suspended permanently. I called HSBC. They said it was because I made transfers between accounts not in my name (actually, it was my wife's account. I just did not add her as a joint account). But they did not provide me with a solution. So my concerns are:

1. What could I do to remove the suspension?


Calll HSBC, FNBO, and Citibank and ask.

2. Is there any negative effect?

You can't do bank to bank transfer?

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I called them. They just said they could not remove that. And there is no direct way to contact with CashEdge because it only involves with banks, not personals.

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call again, this time use a woman's voice

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So both accounts were individual ownership, your wife's debited with the credit to yours? Did you intiate a pull from her account into yours, or a push from hers to yours?Presidential does offer the option of one way transfers to account which you don't own. They do use CashEdge so I know that CE allows it to happen. Is your wife still enabled?

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This thread is a good example of why you dont screw around with Cash Edge(ACH transfer), Checkfree(ach transfers and bill pay) or Metavante(Bill Pay) as once you get blacklisted by one of them you are toast as most banks use the same providers and the blacklist applies no matter if you change banks or not.

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If only the banks warned users that the accounts must be in the same name ...

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Is your wire service with citi still working? you have to pay for it, but if it works, then it should be fine I guess.

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As presented in my example, they don't need to be in the same name with CashEdge. I can push money from Presidential using CashEdge into any account I want. I can do the same with USAA. What I can't do is pull money out of those accounts. The language allowing this is specific.

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interesting, i've been curious too. so is there any way you are allowed to pull from accounts you don't own? in my case, i wish to link my parents account and transfer money back and forth.

also, what can the OP do in this case? never seen it till now. keep us posted, OP.

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The way to do it would be to have access rights to your parents account, and to push from that account to yours. That's why I asked if OP pulled from wife's account into his. If he logged on to her account and pushed there would be no way for the receiving bank to know she hadn't done it, unless she filed a complaint.

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yep, WalStMonky, exactly. problem is my parents account has no such online capability. sorry, forgot to mention that earlier, duh!

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does Citi use CashEdge?? I have a recurring trasfer from Citi Saving to my friend's name account with BOA. $30 per/month. Don't know if this affects me in anyways. Maybe i should stop.

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I initiated the ACH pull at HSBC to grab some money out of other banks in my wife's name, like CitiBank, GMAC, USbank, etc. And I also added some other external accounts like FNBO (my name), GMAC (my friend's name) with only trial deposit, no ACH activity yet. That's what I have done.

WalStMonky said:So both accounts were individual ownership, your wife's debited with the credit to yours? Did you intiate a pull from her account into yours, or a push from hers to yours?Presidential does offer the option of one way transfers to account which you don't own. They do use CashEdge so I know that CE allows it to happen. Is your wife still enabled?

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DFW06 said:does Citi use CashEdge?? I have a recurring trasfer from Citi Saving to my friend's name account with BOA. $30 per/month. Don't know if this affects me in anyways. Maybe i should stop.

At least Citi, HSBC, FNBO use CashEdge, I think.

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UncleCharlie said:Is your wire service with citi still working? you have to pay for it, but if it works, then it should be fine I guess.

The wire service should be okay.

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opmnxtc said:interesting, i've been curious too. so is there any way you are allowed to pull from accounts you don't own? in my case, i wish to link my parents account and transfer money back and forth.

also, what can the OP do in this case? never seen it till now. keep us posted, OP.


Actually, you can add those accounts. They need the trial deposit, so it will be added as long as you can verify the deposit. For you case, I do not know whether you can add them as the joint owner of your account. That should be fine.

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opmnxtc said:interesting, i've been curious too. so is there any way you are allowed to pull from accounts you don't own? in my case, i wish to link my parents account and transfer money back and forth..

The possibility for fraud is so immense that any bank will be stupid to allow this. I don't even know why there is even a question here. (Edit : except as joint accounts, but they are *JOINT* accounts)

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Actually, wheres Codename47? Can OP sue?

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