Requested via call 1-800-950-5114 whith Kathryn $26,000 reallocation from Citi Divdend Plat Selct (31k-26k=5k left) to Citi UPromise card (4.5k+26k=30.5k). After several holds and brief discussions concerning my Business card needing the credit line reallocation (of course she said to call the business unit), she said to check in 24 hours to see if the request goes through.
Since that line was sooooo familiar to FW lurkers like me, I pressed on asking 'why it takes 24 hours?'
She said 'they have to be compatible.'
I said 'are they compatible?'
She said 'they are both Mastercard cards.'
I said 'OK then so you are saying Matercard to Mastercard makes them compatible?'
She said meek 'Yes' was her response.
I called back immediately and asked another rep to do the exact same thing (move 26k from Citi Dividend Plat Selct to UPromise). After a brief hold and an affirmative response on reallocation, she explained that she refers this to a credit review department for final say. She said I could check online in 8 hours to see if it went through or call back in as little as 4 hours.
We'll see what happens......
Edit: 2am 8/7 18 hours later nothing online has shown up.
Edit: 9am 8/8 nothing..... Asked to move $25,000 from div plat select to Business card. "Tamitchell" said it was possible. She put the referral in. She sd to check back in 3-4 hours to see that it went through.
Edit: 4pm 8/8 nothing..... Asked to move $26,000 from div plat select to Professional card. Rep said it was possible. She put the referral in. She also offered to move the other UPromise and ATT lines. I told her to move $4k of the UPromise.
Edit: 6am 8/9 ALL IS GOOD. MISSION ACCOMPLISHED.


