Help with rebate "resubmission"?

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I submitted a rebate for an MSI videocard, about a week ago, purchased through Newegg. The rebate company is "4myrebate".

Anyway, I just got an email tonight saying they denied because I didn't include an "invoice" or have proof of purchase. I submitted an "Order Details" from Newegg with the original rebate, but i guess they don't consider that an invoice or "proof of purchase".

The email said that I "had the opportunity" to re-submit, and the instructions were to click on a link, and print out the presumably "new" rebate and send that in (I now have a printout of an "Invoice Details" from Newegg), but when I click on the link in their email, there are only links to the original rebate form, which asks for the UPC label, which I obviously don't have at this point.

I've emailed them asking how to get the rebate form that I need for the resubmission, but googling around, I'm not hopeful of getting that.

So, I'm posting here, and was wonder if anyone else here has been through this? Can I just click their link, print out that original rebate form, and re-submit it with the Newegg "Invoice Details" but without the *original* UPC? Or, is there another way?

Thanks for any help!


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