Ooma Hub owners - Telo upgrade offer due to network changes, continued free service

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I just received this email from Ooma:

As a valued Ooma Hub owner and one of our earliest customers, we’d like to thank you for your support over the years. (I bought my Hub in July, 2010)

As you may know, we discontinued technical enhancements and customer support for the first generation Ooma Hub product over three years ago. Recently, we made several network infrastructure upgrades for our Ooma Telo product, which unfortunately could cause Hub users to experience reduced service reliability due to the firmware limitations of the Hub.

As one of our earliest customers, we'd like to offer a special opportunity to upgrade to our latest Ooma Telo device for just $79.99 with free shipping. Plus, we'll continue to waive the taxes and fees for the lifetime of your Telo device!1 (emphasis mine)

When you upgrade to the Ooma Telo, you'll enjoy better reliability and voice quality with PureVoice. Ooma Telo also supports HD Voice, integration with Amazon Echo, additional connectivity options like Bluetooth and Wi-Fi, and support for our whole family of accessories such as the Linx and HD2 Handset.

1The lifetime waiver of taxes and fees (i) applies to your new Telo’s lifetime, not your lifetime, (ii) is personal to you and may not be transferred to another person, and (iii) may not be transferred to another device (except in certain warranty replacement cases).

Offer ends October 31. Price is $79.99. Offer code: Telo-1Upgrade.

I have yet to experience any service/quality issues. Is this a ploy to get people to upgrade? Hard to tell, but the offer to continue having completely free service is compelling.

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