AMEX $100.00 GC attempt to spend declined - MATTER HAS BEEN RESOLVED - THANK YOU.

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I bought $100.00 AMEX GC for $90.00.  My attempts to spend it have been declined at Office Max and a local grocery.  I have verified it was properly activated by the store receipt and IVR (automated telephone call) .

What Can I get for my $100.00?  Have you had problems using $100.00 AMEX GCs?

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Did you wait at least 30 minutes?

1) How much was the purchase for that you were attempting to use the AMEX GC?

2) What were you attempting to purchase?

Fee-Free MasterCard Gift Cards At Office Depot/Max | Danny the Deal Guru
First attempt (less than 30 minutes) was Kroger's where historically, they have been maxing out card one and indicating the balance due for other cards. I have never done AMEX GCs before.

Second attempt (probably 30 minutes - not looking at clock) was OM for a no fee $100.00 MCGC.

Check online. My guess is that the first one put a temporary hold on the card because the money wasn't loaded. Then the second one failed because $100 was no longer available
If so, wait a few days for the hold to fall off

Transaction Record does NOT show any of the attempts to use it.

11/07/2016  Transaction Date
11/07/2016   Post Date
THE KROGER CO - Value Load
reference number deleted
Card Number:  XXXX-XXXXXX-5810X
Status:   Active
Available Balance:  $100.00

You tried to used the card before it was ready. 30-minute delay is normal for Amex.

Thank you 3c3. That was the correct final answer. Today, I went back to OM and successfully purchased a $100.00 MCGC without a fee with the AMEX $100.00 GC.

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