So I bought a gift card from Staples about a half a year ago when there was a $15 coupon off of $100 Staples gift card (plastic, not emailed). I have never used this and was just sitting in my desk drawer.
When I tried to use it today, it wasn't going through. Staple's website is telling me that it is an invalid gift card.
Does anyone have a similar experience? How were you able to resolve the issue?
it happened to me on several cards that I knew had a small balance. I keep all my GCs with a balance in a bag. When I tried to use them at the store it gave an invalid message which in the past, if drained, would say zero, not invalid. I did call the 800# and asked for the purchase history on these. These were gcs from rebates and the values are low to begin with so I didn't press for a paper statement to reconscile the purchases. Nevertheless it is very fishy.
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