So I bought a gift card from Staples about a half a year ago when there was a $15 coupon off of $100 Staples gift card (plastic, not emailed). I have never used this and was just sitting in my desk drawer.
When I tried to use it today, it wasn't going through. Staple's website is telling me that it is an invalid gift card.
Does anyone have a similar experience? How were you able to resolve the issue?
Thanks for visiting FatWallet.com. Join for free to remove this ad.
posted: Nov. 25, 2016 @ 5:22a
Call the customer service number on the back of the card and try to get details. Your receipt might be helpful. You must treat these cards like cash.
Senior Member - 1K
posted: Nov. 25, 2016 @ 10:49a
it happened to me on several cards that I knew had a small balance. I keep all my GCs with a balance in a bag. When I tried to use them at the store it gave an invalid message which in the past, if drained, would say zero, not invalid. I did call the 800# and asked for the purchase history on these. These were gcs from rebates and the values are low to begin with so I didn't press for a paper statement to reconscile the purchases. Nevertheless it is very fishy.
Disclaimer: By providing links to other sites, FatWallet.com does not guarantee, approve or endorse the information or products available at these sites, nor does a link indicate any association with or endorsement by the linked site to FatWallet.com.
Members of our community may attach files to a post in accordance with the User Agreement. FatWallet is not responsible for the content, accuracy, completeness or validity of any information contained in any attached file. Files have *not* been scanned for viruses. Be especially wary of Excel files which may contain malicious content.
Earn Cash Back while you shop - just 3 simple steps.
1. Sign Up so we know who to pay! (It's FREE.)
2. Shop through FatWallet for deals from your favorite stores. Your online purchases earn Cash Back that builds in your FatWallet account.
3. Get Paid by requesting a payment via check or PayPal.
FatWallet coupons help you save more when shopping online. Use our Coupons Search to browse coupons and offers from thousands of stores, gathered into one convenient location.
As part of our FatWallet Community, you can share deals with almost a million shoppers in our forums. Forum content is generated by consumers for consumers. Share deals, money-saving tips, and more. It's FREE, fun, and addicting.
Our customer experience team is here around the clock - real people ready to assist.