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rated:
Hello,

So I bought a gift card from Staples about a half a year ago when there was a $15 coupon off of $100 Staples gift card (plastic, not emailed). I have never used this and was just sitting in my desk drawer.

When I tried to use it today, it wasn't going through. Staple's website is telling me that it is an invalid gift card.

Does anyone have a similar experience? How were you able to resolve the issue?

Thanks.

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rated:
Call the customer service number on the back of the card and try to get details. Your receipt might be helpful. You must treat these cards like cash.

rated:
it happened to me on several cards that I knew had a small balance.  I keep all my GCs with a balance in a bag.  When I tried to use them at the store it gave an invalid message which in the past, if drained, would say zero, not invalid.  I did call the 800# and asked for the purchase history on these.  These were gcs from rebates and the values are low to begin with so I didn't press for a paper statement to reconscile the purchases.  Nevertheless it is very fishy.

 

rated:
Do they have an expiration date? Sometimes the rebate ones expire. You can get them reissued but I think there is a small fee

rated:
No expiration, these are GCs not Visa cards 

rated:
Might have never been activated or loaded. Don't some cards have to be loaded at the register? Do you still have the receipt?

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