CPG - Continental Promotions Group, aka RebateStatus.com has filed for bankruptcy on November 14, 2008, and ALL outstanding checks are bouncing and the depositor will end up paying bounced deposit fees from their bank. Refer to the Deal Discussion board for the appropriate thread for addition info. This affect MANY products, companies and consumers. DO NOT DEPOSIT any check from CPG right now. It WILL bounce.
Quick Summary updates as of 08/06/06 have been placed into main post below. Thanks for the updates! Lanyap
Coke summer stock up contact:
Liz @ firstname.lastname@example.org 763-477-7688
Kmart Wixom, MI and Douglas, AZ www.rewardsbymail.com 1-800-741-1365
evga evgarebates.com 888-295-7778 El Paso, TX, 88504
GFS Website seems to be down on 20061129. Out of business?
Belkin is listed under GFS in list below, but my 2006 rebate went to Miami 33102. It may be worth noting (under parago/rebateshq section?) that status information and phone numbers of rebates sent to Miami 33102 can be looked-up using this link: http://www.rebateshq.com/parago/contact_us.htm
Netgear (from email response on 12/13/06) Fax Number 888-864-5763
OnRebate.com CEO and other phone numbers
866-311-0369 CEO Bill Gollen his cell is 561-914-0024 Marsha Tate 866-311-0364 Cell 786-487-1550 Carlos Incle 866-310-8079 McAfee 866-880-9644 At main menu press:4 , then 0
Symantec If it has been longer than four weeks since you sent in your rebate request, please mail or fax a copy of your UPC barcode, sales receipt, and rebate form to:
Rebate Special Services PO Box 028516 Miami FL 33102-8516
866-206-8800--at the Main Menu press 2, 2, then 7 to get to a rep
OR Fax Number: 866-964-1214 Please allow 48 hours to process your fax.
Please understand that you are resubmitting your original rebate request, so it will take up to 8 weeks to receive your rebate.
REBATE-ZONE.COM a/k/a Helgeson Enterprises :::UPDATE::: If your rebate's mailing address is White Bear Lake, MN, then this is your rebate fulfiller (regardless of what retailer or manufacturer your rebate lists). This place does all the processing for REBATE-ZONE.COM Company Contact Page Domain name: REBATE-ZONE.COM Administrative Contact: Thomas Helgeson <-- company president Helgeson Enterprises 4461 White Bear Parkway White Bear Lake, MN 55110 US Phone: 651-762-9700 Fax: 651-762-9701 email@example.com
According to the BBB, Mr. Jeff Van Someren is the complaint contact person for this company and should be contacted at (651) 762-9700 before filing a complaint with the BBB.
RITE AID SINGLE CHECK REBATES FAX 800-457-2243
ECKERD ALL IN ONE REBATES FAX 866-843-9964 (Eckerd has merged with Rite Aid)
***** eHome Products Rebate Center www.web-rebates.com (800) 279-4784 Listing as my Black Friday '06 rebates had a Tech Support # listed. The above 800# is not Tech Support, but the Rebate Center. *****
Nova Development/Avanquest (800) 564-9309 LiveChat: http://www.avanquest.com/USA/aq-you/support/#
Archway This should be especially helpful to those who want to check the status of their free hd dvd's from Toshib a.
To reach a live CSR (updated 1/07/09):
1-800-341-3529 Press 3, then 2, then 0.
Meritline.com 18961 East Arenth Avenue City of Industry, CA 91748 firstname.lastname@example.org 1-626-912-0668 x139 (recommend, invoice number required) 1-626-810-2890
Promo Process: 1(800)800-DISK(3475) open Monday to Thursday 8.30-5pm Pacific time choose 1 to get to a person
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Senior Member - 1K
Sep. 7, 2007 @ 3:10p
posted: Nov. 29, 2001 @ 5:31p
LAST UPDATED: 08/06/2006
If you have an update/addition/correction you can either use Quick Summary, PM me or leave a reply in this thread. I check this thread for updates on a regular basis but normally only update the list once a month.
______________________________________________________________ Thanks to everyone who has been contributing to the following information!!!
MAJOR REBATE CENTERS:
Archway Marketing Services (Formerly Gage Marketing Services) El Paso, TX They handle alot of entertainment company rebates - See individual companies listed below Archway Marketing Services Corporate Headquarters 19850 South Diamond Lake Road Rogers, Minnesota 55374 866-779-9855
Resolve / NCH Marketing Service / Nu World Marketing / American Redemption Center Strongsville, OH & Mascoutah, IL www.nchmarketing.com/us/contact/index.asp (Contact Information) 440-572-0725 (Corporate number but they can connect you to rebate dept.) 800-277-6180 (rebate dept.)
How to reach a live CSR: < They change the options often so you may have to try different options and sequences> 877-549-9794 (Staples Only) 877-699-8797 (OfficeMax Only - Slightly different option numbers) 1) Wait for choices then press 2 2) Wait for choices then press 2 3) Press 2 when it asks for phone number 4) Press 6 (unmentioned option for a CSR). 5) If 6 does not work press 2 again and you should go into the call queue OR: 1) wait for choices then press 3 2) wait for choices then press 0
Parago Legal Attn: Legal Dept. Parago, Inc. 700 State Hwy., 121 Bypass, Suite 200 Lewisville, TX 75067 877-378-8545 (Corporate Phone Number) legal(AT)parago.com
More Parago Information: Parago also creates rebate websites for their clients at URL: www.trackmyrebate.com www.trackmyrebate.com/Fellowes www.trackmyrebate.com/Khypermedia www.trackmyrebate.com/PNY www.trackmyrebate.com/Maxtor www.trackmyrebate.com/NEC www.trackmyrebate.com/Zio
>>> NOTE: Based on the latest information contained in FatWallet rebate threads it appears that Rebate Service Center aka Easierrebate.com is no longer in business. You should consider going back to the manufacturer/retailer where purchased and complain <<<
>>> NOTE: Based on the latest information contained in FatWallet rebate threads it appears that TCA is no longer in business and/or has been bought out by Parago. You should consider going back to the manufacturer/retailer where purchased and complain or check with Parago. Phone numbers are reported to be disconnected <<<
145 Huguenot St Suite 105 New Rochelle, NY 10801 www.wheresmyrebate.com customerservice(AT)wheresmyrebate.com (Email; No longer works. They did not reply back anyway) 800-390-2344 914-633-3393 914-633-0663 914-633-3373 (Fax) 914-633-8772 (Fax) TCA/Wheresmyrebate.com will allow searches on as little as: - 1st character of the first name - 1st 3 characters of the last name - 1st 3 digits of the zip code. Therefore to search for Robert Smith in zip code 90210, you can enter as little as: R Smi 902
Young America Young America, MN www.young-america.com (No online rebate lookup) 952-294-6209 (Call young america, they bought GFS last year, for any GFS rebate, any web-rebates.com rebate, Trend Micro rebates, Young America rebates. You might have to leave a message) 800-477-1626 (FAX resubmissions to RE: resubmit dept)
Young America Fulfillment Center 717 Faxon Road Young America, MN 55397-9481 (952) 467-1100
Glencoe Fulfillment Center 1207 Cardinal Ave. North Glencoe, MN 55336
Young America Client Services Facility 18671 Lake Drive East Chanhassen, MN 55317 (952) 294-6000
For Office Depot rebates that take more than the promised time to arrive, call the Office Depot executive offices at 800-937-3600 or 561-438-4800 and ask for "Customer Relations". Explain the problem and they'll get you your rebate promptly. (This is only for rebates that are actually offered by Office Depot, not manufacturer's rebates for products that Office Depot sells.) This is especially useful for rebates that are handled by the Express Group for Office Depot.
OfficeMax www.maxmyrebates.com www.acerebates.com/promocenter/ace/validator www.officemax.com/max/solutions/product/rebateCenter.jsp (OfficeMax Rebate Directory) 888-641-4109 (OfficeMax Promotion Center) 800-283-7674 (OfficeMax.com) 800-788-8080 (OfficeMax Main Office) 888-385-1165 (New number to call for OM rebates starting from july forward) 800-688-3594 Ext: 4701 (Another new OM rebate contact number) 866-765-5702 (From the maxmyrebate.com e-mail page) 216-471-6202 (For legitimate OfficeMax problems; no waiting, no machines, personal, quick, and effective response. Don't abuse it) 216-471-6900 (OfficeMax Customer Service) 800-886-8370 (Parago FAX) 888-641-4109
COMPUTING INSIDER TIPS ~~~~~~~~~~~~~~~~~~~~~~~~ ** Consumer Watch... Debates about Rebates
Yes, it's true. More and more retailers are using rebates as incentives to entice you into their stores to buy upgrades for your PC. Unfortunately, the processing of rebates is often a confusing and tedious process by design.
While rebate programs can work both to the advangage of user and maufacturer, rebate offers often require a great deal of work to complete accurately. Making you work hard for your rebate is part of a numbers game, particularly in those free-bate offers. Less takers means higher profit margins for vendors.
Be sure you look for the expiration date before investing time filling out the rebate form. We recently found an expired offer in a recent weekly advertising insert.
You'll also have to be patient waiting for your rebate check. Some larger software vendors, like Intuit, often take up to 90 days to fulfill upgrade rebates to their customers.
staples contact information - for situations where Parago is supposed to pay the rebate for purchases made at staples. Director of Customer Satisfaction Improvement staples
Before you call , be sure to:
1. Wait whatever amount of time the rebate form says you must wait to get the rebate, plus a week or so (but don't wait much longer).
2. Telephone Parago at whatever number is on your rebate form AND look at www.rebateshq.com to obtain the status of the rebate. If Parago has mailed the rebate, they can usually give you the check number (on the phone) as confirmation that it really has been mailed.
If you have waited the specified amount of time and your rebate has not been mailed (i.e. Parago tells you that it is still "being processed" after 9 weeks and the fullfillment time was listed as 6 to 8 weeks), then you should probably call. Often, Parago says that they will expedite your rebate when you call about it being overdue, but that is just a Parago stonewalling technique, in my experience.
Be businesslike when you speak and he will get you your rebate promptly. Remind him that you fulfilled your end of the contract and that it is only fair that staples do what they promised in the time frame that they promised. Edit by Moderator: the person listed in this email is no longer employed in the capacity listed above. Staples asks that you direct customer service issues to their website here: link
] TCA is paid for every piece of mail it handles ] ] TCA gets paid again for handling the follow-up mailing.
What a racket!!
I'd like to know how a client audits the initial mail total. TCA could make up numbers for the "rejected" batch. I guess they have to keep the totals & percentages constant...
At least now we know why follow-ups have increased steadily. Again, just make something up and you get paid...
I'll give credit to WheresMyRebate. They supposedly never received a rebate I submitted. I re-submitted and it's scheduled for mailing. But of course that will be over 5 months after the initial postmark...
Continental Promotions Group / CPG Phoenix, AZ & Scottsdale, AZ www.rebatestatus.com 800-554-9838 ext. 6100 888-314-9908 888-314-9903
mods may remove this post, but just sharing my experiencing: this rebate processing company is horrible in my opinion. They have never processed any rebate in time (5 months and over is common), and on more than one occasion, they have mailed a check that was VOID (expired) after reaching me. I would avoid them at all costs in the future.
edit: I got another "EXPIRED" check today; obviously they mailed it months after the "ISSUE" date on purpose so it would be expired when I got it.
It would be nice if you could search without giving the last name as well. They had my last name starting with a T instead of an R for one check I got recently.
Fortunately, I have since learned that when buying in the store, you always tell them to enter your phone number and find your name/address in the computer, so now my rebate forms are pre-filled out. Of course, this does not help with stuff I buy online and that was the one where my last name was misspelled.
Rebate forms give it as 78501. Anyone know how up to date the USPS ZIP code database is or which is more likely to be the actual zip code? I'm not really worried about the forms not getting delivered, like I might be with a company that processes its own rebates, but it would still be nice to use the correct ZIP+4 barcode since I'm printing envelopes anyway.
neff - I really would not be concerned about the zip code being wrong. There are so many thousands of these going to any address put on a form, that even if they were wrong the company that printed the form would be able to alert the post office and have them handle the misdirected mail. I remember a free memory deal with CompUSA last year, everyone was convinced that they had printed the wrong address/zip on the form because it was different from normal CompUSA/ New Rochelle rebates. Well it turns out that not only was it correct, but I think that rebate got paid faster than any other CompUSA rebate in recent memory. Bottom line: do not assume that you know better, just put what they ask for on the form. I guess that zip+4 might help but I have a feeling that the post offices that handle these things have a way to expedite sorting without the +4 info.
kwg - your info on zip codes is not completely correct. If you look at the New Rochelle addresses, their post office box zip code ends up 2 (10802) while the normal post office zip ends with 1, and in fact that is what I believe is pretty standard.
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