So for those of you that purchased and got the free movie ticket to 'Man of Steel', how long did it take for you to receive your promo code? I just purchased mine this morning and have yet to receive any code. I'd like to see this movie for tomorrow.
posted: Jun. 13, 2013 @ 3:27p
call your movie theater first!!! Bought it and it showed on-line they participate but when I went to the movie theater they dont. Only theaters that offer on-line ticket purchases,some list on there site but dont participate.
Senior Member - 2K
posted: Jun. 14, 2013 @ 11:44a
faluzure said: So for those of you that purchased and got the free movie ticket to 'Man of Steel', how long did it take for you to receive your promo code? I just purchased mine this morning and have yet to receive any code. I'd like to see this movie for tomorrow.
Yeah, I got the gift card code, but the free ticket promo code hasn't appear on my email yet.
Senior Member - 1K
posted: Jun. 14, 2013 @ 11:50a
Dealing with Fandango in the past on other promotions, they say you will receive it within 24hrs, but my experience, it took them 4 days for me to actually get the promo code. I'd like to get this, but I want to see the movie on Sunday and am a little worried the code won't be here in time, so I'm skipping it and just buying my tix at the box office.
posted: Jun. 14, 2013 @ 12:20p
Dang it. I wanted to see it this weekend while using my free ticket. Had I known it would take forever, I would have just purchased it with the Visa signature 20% off deal.
posted: Jun. 14, 2013 @ 2:55p
faluzure said: Dang it. I wanted to see it this weekend while using my free ticket. Had I known it would take forever, I would have just purchased it with the Visa signature 20% off deal.
Just letting you all know I finally got the promo code for the free ticket. It took approximately 28 hours and 30 minutes for me to get it.
posted: Jun. 14, 2013 @ 4:31p
What's the maximum value of the promo code?
posted: Jun. 14, 2013 @ 9:57p
just came back from watching man of steel on imax 3D, WOW! excellent movie. henry cavill redeemed his acting skill as man of steel from the cold light of day. in some scenes, he looked so much like christopher reeves as superman.
i used a gold ticket + $5.50 for imax 3D.
posted: Jun. 16, 2013 @ 3:05p
Didn't get my code in 24 hours either. Went to Fandango's live chat support and here's what happened:
Uttam: Thank you for contacting Fandango Customer Support. My name is Uttam. How may I assist you today? Me: I bought a $50 gift card over 24 hours ago, yet I have not received my promo code for the free “Man of Steel” ticket. I wanted to use the ticket tonight for Father’s Day, but it looks like I can’t. How do I go about getting a refund for my gift card purchase? Me: This was my order confirmation #: XXXXXXXXXXXX Uttam: Please give me a few moments while I research your request. Me: OK, Thanks. Uttam: Have you checked your SPAM folder Uttam: ? Me: Yes. It's not in there. Uttam: It can take up to 24 to 48 hours Uttam: If you still do not receive over 48 hours, you can contact us Me: Can I get a refund on the gift card and cancel it? Uttam: Please give me a few moments while I research your request. Uttam: We have a no refund policy. Please allow up to 48 hours to receive your code Me: OK. Thanks for the misleading advertising. I'll be sure to not fall for that again.
posted: Jun. 16, 2013 @ 3:25p
Coincidentally about 5 minutes after my live chat support griping, I received my promo code. Total time just under 25 hours.
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